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I don't get French supermarket loyalty cards


mint
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Apologies in advance if I sound completely stupid and clueless.  But, I AM absolutely in the dark where French supermarket loyalty cards are concerned.  I have one with Intermarche and one with Champion.  However, what do they DO?  I know absolutely where I was with my Tesco card and, indeed, my Boots card.

With Tesco, I regularly got a reduction in the region of £30 to £40 each quarter off my shopping and at Boots, I sometimes get something like a whole pack of cotton wool buds for free!

With these French cards, I am not at all sure what I am supposed to get.  Apart from the odd reduction when I buy something on "promotion", I seem to pay the same amount whether I hand over the card or not.  For heaven's sake, what are they supposed to DO?  I don't really know how to ask and the Brits I HAVE asked don't seem to have a clue either.

Can somebody PLEASE enlighten me?  Boy, will I be grateful!  Thanks in advance!

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I can't comment specifically about theChampion or Intermarché loyalty cards as I don't have them... but my Géant card accumulates points called Smiles with every shopping trip. Several times a year, Géant/Casino produce a little catalogue of items or services I can exchange the points for.

The Géant points do not expire, the card is valid nationwide. I can also exchange them for train tickets and the card is also valid in other affilated shops. 

As well as points against goods, the Leclerc card also gives you some money off, which accumulates on your card until you ask the cashier to deduct them from your bill, BUT the value is only valid in the shop where the purchase was made.

So, if you shop in 3 Leclerc shops, each shop will have its own "money off" total, which can only be deducted from shopping at that particular shop.

I believe the points and "money off" have to be used before the end of each year or they're lost... Someone will confirm, I'm sure...

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Super U give points that you can change for gifts or use to "buy" a bon d'achat of various values. If you do this keep the bit stapled to the bon - it has the validation  code for the cashier. Auchan points can be used as a cash deduction at the checkout, however I think they expire once a year (end Dec or Jan?)but they do give you notice.
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[quote user="sweet 17"] I have one with Intermarche and one with Champion.  Can somebody PLEASE enlighten me?  Boy, will I be grateful!  Thanks in advance! [/quote]

Intermarché is very easy - the sum due to you comes as money off a bill of your choice; all you do is ask to 'vider la carte' at the till after you finish your shopping. Result - one very happy shopper, with a much reduced final bill.

Sue

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Thank you, thank you, thank you.  Now I know what to do with them.   It's one thing to look knowing when you hand your card over, it's quite another handing it over  AND expecting results.

Wonderful prompt replies.  I am truly grateful.

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Clair wrote " Géant/Casino produce a little catalogue of items or services I can exchange the points for. " It is exactly the same in Champion . I got 2000 points on my card, enough for an MP3 key for my son :!!

In Leclerc or Intermarché  , as has been said, you ask at the till when you give your card " S'il vous plait déduisez l'argent de ma carte" .

Hope this helps..

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[quote user="sweet 17"]Frenchie

I have learnt the phrase for please deduct the cash from my card.  Thanks.  Incidentally, I can just about pick out the tune for Il pleut bergere on the piano.  Don't know all the words yet, but it will come!

[/quote]   Please don't make the rain come to our region, the weather 's glorious .. C'est l'été Indien ............  [:D]
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Quote:  Auchan points can be used as a cash deduction at the checkout, however I think they expire once a year (end Dec or Jan?)but they do give you notice. Unquote.

 

It's January (at least in the Ardèche it is) - but gives a good excuse to reduce the Xmas shopping bill a bit.

 

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For Intermarche I seem to recall that you need the full card to redeem your points, as opposed to the little sections (about 1 cm long) which you can use to credit your card.

And i've learned a new phrase - I shall try it next time.

I normally rather cumbersomely say (excuse spelling all French people)

Est-ce que je peut profiter de ma carte de fidelete ?

Now I see I have been making a big meal of it !  I shall go for simplicity next time !

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Last year I got enough Intermarche points to pay for my shopping at christmas - and it was double what I normally spend (of course !).  So I tend to use mine for stuff like that, or if you know the in-laws are coming over for a week and going to eat (and drink) you out of house and home.
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I only have a Leclerc loyalty card, but it is worth noting that you don't accumulate points just by spending lots. Each month you will receive publicity (or see it in the shops, if you don't get delivered). Within the publicity are the offers available that month. If you purchase some of those (exact!) items you will either get a percentage of the price or a specified amount added to you fidelity card. You can't deduct that amount from your total bill on the day of purchase, you have to wait 24 hours. The card only works at your local branch, as far as I know (at least for deductions). Also interesting to note is that all cards are wiped clean of their balance on Dec 31st each year, so use up your points before then!

Jane

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With E'Leclerc you have to use the money by 31st December, I just say, je voudrais payee avec cet carte.  The points can accumulate for as long as you want but you can also trade them in for cash or money off vouchers.  Look at the front of the cataglogue e.g. 10€ for 400 points, 15€ for 480, it gets better the more you save eg 25€ for 550 but if you wait until you have 600 points you get an extra 5€.  If you ask for the cash to be put on your card they have to be used by 31st Dec but the 'Bon D'Achat' vouchers have to be used within 2 months of receiving them.  There is a list of conditions in the catalogue.  As previously mentioned, each store has its own points accrual so if you shop in Leclerc in X you do not add on the points spentin Leclerc Y.
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Oh for the simplicity of a Tesco card!  But, no Tesco anymore, so I will do the best I can with my French supermarche cards and there's an end to it!  Thank you everybody for so kindly and patiently explaining the complexities to me.  When I next flash my card at the check-out, I will think of all my savvy shopping friends on the France Forum!

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Well I went to Geant to ask if I could get the bottle of champagne on promotion,  she pointed to a sign which said I could only exchange points on Wednesday or Friday mornings [:'(] doh!!!.  So Wednesday morning, the sign disappeared and so did she.  A young man told me I could get the cadeax (voucher) if I sent off for for the voucher by post !!!![:@]  So Clair, are they having me on?? what a palava.

 

Georgina

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[quote user="Georgina"]Well I went to Geant to ask if I could get the bottle of champagne on promotion,  she pointed to a sign which said I could only exchange points on Wednesday or Friday mornings [:'(] doh!!!.  So Wednesday morning, the sign disappeared and so did she.  A young man told me I could get the cadeax (voucher) if I sent off for for the voucher by post !!!![:@]  So Clair, are they having me on?? what a palava.Georgina[/quote]

I don't know if they're having you on Georgina!

I usually check their catalogue online (Carte Géant Casino: compte fidélité), they send me vouchers (bons d'échange) for the items I want and I take the vouchers to the shop... I suspect that's what they've told you...[:D]

I get double points if I shop on a Wednesday... Maybe that's what they tried to explain? [8-)]

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