Anna Posted December 27, 2008 Share Posted December 27, 2008 Hi, can anyone help? I'm trying to look on a website, which sells cosmetics, and just getting a message stating access denied and that I don't have permission to access the website on this server and there is a ref number also. My provider is now Orange.fr but I was able to get onto the website before when I had Aol. Link to comment Share on other sites More sharing options...
Mr Coeur de Lion Posted December 27, 2008 Share Posted December 27, 2008 What's the site? See if others can get on it.Perhaps they have closed down. Or perhaps simply their server is down for the time being. Link to comment Share on other sites More sharing options...
Anna Posted December 27, 2008 Author Share Posted December 27, 2008 HiThanks for your reply.My daughter in Oz can access the same site and has purchased cosmetics from them recently, so I know they are up and running. Am I allowed to name the site on here or is that classed as advertising? Link to comment Share on other sites More sharing options...
Russethouse Posted December 27, 2008 Share Posted December 27, 2008 It's fine to mention them, Anna Link to comment Share on other sites More sharing options...
tenniswitch Posted December 27, 2008 Share Posted December 27, 2008 [quote user="Anna"]HiThanks for your reply.My daughter in Oz can access the same site and has purchased cosmetics from them recently, so I know they are up and running. Am I allowed to name the site on here or is that classed as advertising? [/quote]They might still be down for a few hours today. Try again tomorrow. Link to comment Share on other sites More sharing options...
Anna Posted December 27, 2008 Author Share Posted December 27, 2008 I've been trying the site over the course of a few weeks and always get the same response now that I'm with orange.fr. I've tried accessing through doing a Google search and also just typing in www.strawberrynet.com This is what I keep getting:Access DeniedYou don't have permission to access "http://www.strawberrynet.com/" on this server. Reference #18.5ce90f50.1230418812.1b5590df Link to comment Share on other sites More sharing options...
Russethouse Posted December 27, 2008 Share Posted December 27, 2008 I went straight in on your first link, but I notice that France is not listed as a country option. Try http://uk.strawberrynet.com/main.aspx?region=UKGood Luck [:)] Link to comment Share on other sites More sharing options...
Baz Posted December 27, 2008 Share Posted December 27, 2008 The site is operating normally. Why not try removing all your Strawberry net cookies this may solve your problem.Baz Link to comment Share on other sites More sharing options...
Clair Posted December 27, 2008 Share Posted December 27, 2008 [quote user="Russethouse"]I went straight in on your first link, but I notice that France is not listed as a country option. Try http://uk.strawberrynet.com/main.aspx?region=UKGood Luck [:)][/quote]I getAccess Denied You don't have permission to access "http://uk.strawberrynet.com/main.aspx?" on this server.Reference #18.1552293e.1230420296.13139102 Link to comment Share on other sites More sharing options...
Mr Coeur de Lion Posted December 28, 2008 Share Posted December 28, 2008 I get the same result, access denied too.I did manage to get on using a proxy server. Click the link and enter the strawberrynet address into the white box and press go.I don't know why you can't get on normally, but at least you will be able to access it using this method.R. Link to comment Share on other sites More sharing options...
Anna Posted December 28, 2008 Author Share Posted December 28, 2008 Thanks, I can now access using the proxy server. I've never heard of doing that before so have learned something new! If your country isn't listed, you can click on "others". However, they are saying that they are currently unable to ship to addresses in France, Italy, Monaco and Germany, so that's a shame. Perhaps they will change that soon as they offer free postage (except on perfumes) and their prices are very good and my daughter says she gets good freebies too!Thanks again for all your help.Have a great Hogmanay! Link to comment Share on other sites More sharing options...
Baz Posted December 28, 2008 Share Posted December 28, 2008 Just a possible word of caution about buying from Strawberrynet. When I purchased from them earlier in the year in the UK, I got charged custom duty plus an additional Post Office charge of £12 for collecting the duty. Strawberrynet who are based in Hong Kong were very good about it a refunded my extra charges, but I have been reluctant to use them again because of all the hassle. Their prices can be very good, but fortunately there are number of UK based companies some in the Channel Isles whose prices are often far better.Baz Link to comment Share on other sites More sharing options...
Anna Posted December 28, 2008 Author Share Posted December 28, 2008 Hi BazThat was unfortunate that you had charges but good that Strwaberrynet refunded them. My oldest daughter, who lives in Oz has not encountered any such problems. I wonder if that would be the reason that they don't deliver to France! Interested to hear that you know of other similar companies. Do you know if they deliver to France and do they have free postage too? If so, I would appreciate a link or name.Thanks Link to comment Share on other sites More sharing options...
pachapapa Posted December 28, 2008 Share Posted December 28, 2008 [quote user="Anna"]Hi, can anyone help? I'm trying to look on a website, which sells cosmetics, and just getting a message stating access denied and that I don't have permission to access the website on this server and there is a ref number also. My provider is now Orange.fr but I was able to get onto the website before when I had Aol. [/quote]I get same access denied; strange.Why not just make contact through the following link.http://www.strawberrynet.co.uk/ Link to comment Share on other sites More sharing options...
suein56 Posted December 28, 2008 Share Posted December 28, 2008 [quote user="pachapapa"]I get same access denied; strange.Why not just make contact through the following link.http://www.strawberrynet.co.uk/[/quote]Although your link takes you to the home page access is then denied as soon as you click on anything on that page; curiouser and curiouser.Sue Link to comment Share on other sites More sharing options...
Jako Posted December 29, 2008 Share Posted December 29, 2008 It is some kind of legal issue. The same problem occurs when you try to buy cosmetic products on ebay to be delivered in France since last weekend. Link to comment Share on other sites More sharing options...
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