Pierre ZFP Posted November 24, 2011 Share Posted November 24, 2011 I received a letter form Alis saying they were changing the terms and conditions by charging 1 euro per month for paper billing, or still free for email billing.This suits me fine but there's one thing I'm unclear on. There was a tear off section to return with a tick box if you still wanted paper invoices but it also had space for an email address.Is the idea to just fill in the email adress and leave the box unticked if you just want emails and not paper?Sorry, I seem to be a bit thick today [8-)] Link to comment Share on other sites More sharing options...
cooperlola Posted November 24, 2011 Share Posted November 24, 2011 No, I don't think so Pierre. I think that the default is that the paper invoices will stop unless you fill the slip in. If you want to look at your account, you have to log on - there is no proposal to send it via e-mail, afaik. Link to comment Share on other sites More sharing options...
Pierre ZFP Posted November 24, 2011 Author Share Posted November 24, 2011 Ah that makes more sense. It's just that I'm so used to the default position that if you get something from a French 'Official' body they expect a reply!(I did say I was being a bit thick today [:$] ) Link to comment Share on other sites More sharing options...
Pickles Posted November 24, 2011 Share Posted November 24, 2011 Since we're not over there to get our post just yet, I presume that the letter gives instructions for how to set up the password for the espace abonnés?RegardsPickles Link to comment Share on other sites More sharing options...
cooperlola Posted November 24, 2011 Share Posted November 24, 2011 Not that I recall, Pickles. I'll dig the letter out and see if I can figure it out! I'll get back to you. Link to comment Share on other sites More sharing options...
Pierre ZFP Posted November 24, 2011 Author Share Posted November 24, 2011 No but as long as you know your account number there is an option for 'Mot de passe perdu' and you will be sent a new password by email Link to comment Share on other sites More sharing options...
Pickles Posted November 24, 2011 Share Posted November 24, 2011 Ta!RegardsPickles Link to comment Share on other sites More sharing options...
NickP Posted November 24, 2011 Share Posted November 24, 2011 [quote user="Pickles"]Since we're not over there to get our post just yet, I presume that the letter gives instructions for how to set up the password for the espace abonnés?RegardsPickles[/quote]I have just spoken to the office of Alis and they said that your identity log in and password was given to you when they sent you the tag(doofer). I gulped and spent quite a while rummaging amongst my awful filing system, and much to my surprise I found the letter and the necessary login in and password. Hope you do the same? [:D]Quick edit: As Pierre says use your account number, it is on any bills that you have been sent Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now