Lollie Posted April 22, 2007 Share Posted April 22, 2007 I am wondering if anyone has booked tickets with Ryanair or Flybe online, and realised they have made a spelling mistake after booking. I have booked flights and have realised I have typed too letters the wrong way round, Aps instead of Asp on a surname. A senior moment!!! It is a genuine error, will I get charged do you think? Ryanair are shut today so will call tomorrow.Lollie Link to comment Share on other sites More sharing options...
Clair Posted April 22, 2007 Share Posted April 22, 2007 Every complaint I've read about similar mistakes usually end with the passenger having to buy another ticket, as the name on the ticket has to match the name on the passport.You might be lucky and just have to pay a name changing fee, but this is Ryanair...[:(]Is there anything about ticket re-issue in their T&C? Link to comment Share on other sites More sharing options...
BJSLIV Posted April 22, 2007 Share Posted April 22, 2007 They "only" charge £70 for a name changePassenger names can be changed up to 4 hours prior to scheduled flight departure through a Ryanair reservation centre only (subject to opening hours) and upon payment of a per person name change fee of £70 and €100. Any name change made to a flight reservation must be for that individual passenger’s complete flight itinerary I hope it wasn't on more than one ticket.......... Link to comment Share on other sites More sharing options...
Lollie Posted April 22, 2007 Author Share Posted April 22, 2007 Its not a name change, its just two letters the wrong way round, the same first name and the rest of the surname, has no one esle ever had a typing error?? The flights not until July. I will let you know how sympathetic they are tomorrow if I can get through!! Link to comment Share on other sites More sharing options...
BJSLIV Posted April 22, 2007 Share Posted April 22, 2007 You may find this interesting......http://www.telegraph.co.uk/travel/main.jhtml?xml=/travel/2007/03/31/etcase131.xml Link to comment Share on other sites More sharing options...
berkey Posted April 22, 2007 Share Posted April 22, 2007 I did the same thing with BMI. As soon as I realised I phoned them and they just changed it on their system. I didn't need another ticket, just my reference number, and I didnt have to pay anything. No problems at check-in either. Link to comment Share on other sites More sharing options...
AnOther Posted April 22, 2007 Share Posted April 22, 2007 I hope you get away with it but I don't think it will surprise anyone if you dont !A little tip for the future: When you book just use inital and surname, the shorter the name the less chance for a mistake. Having only 4 letters in my surname helps to avoid spelling errors too.........[:D]I have flown on Ryanair, Easyjet, BMI, Eastern Airways and BA on innumerable occasions, always booking like this, and have never had any problems at all. Link to comment Share on other sites More sharing options...
Lollie Posted April 23, 2007 Author Share Posted April 23, 2007 Well so far, Have not got through to Flybe, although have tried and held on for 15 mins each time. Ryanair answered first time within 2minutes, changed the spelling mistake and charged £7 admin fee.Any tips for getting through to Flybe from France?????Lollie Link to comment Share on other sites More sharing options...
Clair Posted April 23, 2007 Share Posted April 23, 2007 [quote user="Lollie"]Any tips for getting through to Flybe from France?????[/quote]from their website: Pour les appels hors du Royaume-Uni : 00 44 13 922 685 29Is this the number you are calling ? Link to comment Share on other sites More sharing options...
Lollie Posted April 23, 2007 Author Share Posted April 23, 2007 Yes, may try head office and ask how long one should normally hold? Link to comment Share on other sites More sharing options...
AnOther Posted April 23, 2007 Share Posted April 23, 2007 [quote user="Lollie"]Yes, may try head office and ask how long one should normally hold?[/quote]Until they answer or your patience runs out or you die, whichever comes first [6]Alternatively you might like to go to www.saynoto0870.com and search for Flybe, there are several other numbers listed.A useful site to bookmark. Link to comment Share on other sites More sharing options...
Lollie Posted April 23, 2007 Author Share Posted April 23, 2007 Thanks Ernie, I did eventually get a reply from one of those numbers who in turn gave me an email address. They responded by email within five minutes, confirming changes done at no charge!A reasonably cheap ending all in all, but will type slowly and clearly from now on.Lollie Link to comment Share on other sites More sharing options...
Renaud Posted April 23, 2007 Share Posted April 23, 2007 One of my travelling companions was once nearly refused by RyanAir at Stanstead as her ticket said Judy not Judith, but she was let through after a telling off. Link to comment Share on other sites More sharing options...
AnOther Posted April 23, 2007 Share Posted April 23, 2007 Here's a pearler for you.About a year ago I was in Luton airport waiting to check in for an Easyjet flight to Aberdeen.In front of me was a woman who had flown down from Aberdeen the day before and now wanted to fly back. The problem was that she had neither Passport nor photo Driving Licence but against all their own rules Easyjet in Aberdeen had allowed her to check in with a company Photo ID card and of course Luton were now refusing this.I don't know how she got home but it certainly was not on that flight ! Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now