Gardener Posted October 24, 2011 Share Posted October 24, 2011 I have tried two different well known online French shops and though they accept Visa, my UK visa card is being rejected. I have never had any problems before . I have chosen the pay in three installments without fees option,could that be the problem? Link to comment Share on other sites More sharing options...
Frederick Posted October 24, 2011 Share Posted October 24, 2011 Have you tried Amazon fr....They have loads of white goods .I cannot imagine they will refuse your UK visa card . Link to comment Share on other sites More sharing options...
Gardener Posted October 24, 2011 Author Share Posted October 24, 2011 Sadly they aren't very competitive. I have just found a site in Belgium that will deliver for less than 10€ and the total is cheaper than Ive found in France, but I will have to pay it in one lump sum. Link to comment Share on other sites More sharing options...
Anton Redman Posted October 25, 2011 Share Posted October 25, 2011 I suspect different methods for checking either existance of card :1. Card rejected because issuer does not have French code or.2. Verified by Visa in UK uses a second password but V by V in France uses a telephone call to your phone and a new four digit number everytime. Link to comment Share on other sites More sharing options...
Kitty Posted October 25, 2011 Share Posted October 25, 2011 Be careful. Friends of mine here in France bought a washing machine online last year because it looked to be a good price. It turned out to be a spoof site and they lost all their money. Link to comment Share on other sites More sharing options...
Gardener Posted October 26, 2011 Author Share Posted October 26, 2011 Apparently it was my bank being very proactive re fraud Link to comment Share on other sites More sharing options...
Debra Posted October 27, 2011 Share Posted October 27, 2011 I've had that today too. The fraud team refused a transaction on my UK card because my address is in France and I was buying from a UK site and this looked suspicious. Some time before August they refused a UK transaction because it looked suspicious. I had gone to buy a car and filled it up with fuel and they said I should have informed them that I was travelling.In August I complained about the regular refusals and said that it was ridiculous that they had just refused a transaction in France because it looked suspicious - when the address I was buying from was within 20k of my home address which is my statement address. They said they'd make a note - and today was the result. It seems that you will get a refusal one way or the other and they can't 'make a note' that you live in France and have a UK card which you may use on both French and UK internet sites or even physically in either country. We're probably with the same bank! Link to comment Share on other sites More sharing options...
NormanH Posted October 28, 2011 Share Posted October 28, 2011 Slightly off topic, but even with my French card I now often get a second security check whereby they send a code to my mobile phone which I then have to enter onto a space on-line.Fortunately I now have a mobile phone, but didn't until a few months ago... Link to comment Share on other sites More sharing options...
Gardener Posted October 28, 2011 Author Share Posted October 28, 2011 Both my French and UK card have some kind of verified by visa check, the French one is done by phone. I initially thought that the problem was just with the site I was trying to use, so switched to another one and tried to order the same thing, that was blocked too. My efforts to place the order just heightened the bank's suspicions ( and more annoyingly those of the company I have now actually managed to buy from ).I am glad that banks are being proactive fraud, just wish that they would be more proactive in letting the customer know. Link to comment Share on other sites More sharing options...
Debra Posted October 28, 2011 Share Posted October 28, 2011 Ours lets us know - they usually phone within half an hour. This time I got a phone call just after I'd put the transaction through on my debit card instead. I prefer to use the credit card in case there are any problems so its a bit of a pain. I like that they're proactive about fraud - its just that their system is too simple. There must be a flag to say which country you regularly purchase in and if you go outside that, either online or physically, your card is stopped. Its resolved quicker than it used to be a few years ago though...... Link to comment Share on other sites More sharing options...
Debra Posted October 28, 2011 Share Posted October 28, 2011 [quote user="NormanH"]Slightly off topic, but even with my French card I now often get a second security check whereby they send a code to my mobile phone which I then have to enter onto a space on-line.[/quote]Our other UK bank has just started doing this for account changes too - catching up with the French banks! Link to comment Share on other sites More sharing options...
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