David Posted August 16, 2017 Share Posted August 16, 2017 I recently changed to a new windows 10 laptop and started using microsoft edge for emails.My gmail account is working well, but I have a problem with my orange email account. For some reason the account is only keeping the last 20 messages in Edge for my orange inbox, but all emails for my orange sent box and all gmail.I have gone to the orange site to access the emails directly, but again I can only access the last 20 incoming emails. Somehow I may have changed some instruction for the orange inbox, but I cannot find any way to change to inbox to keep all incoming orange emails.Any help gratefully receivedDavid Link to comment Share on other sites More sharing options...
nectarine Posted August 16, 2017 Share Posted August 16, 2017 On your mail page at Orange go to 'Mes Preferences' (top right, next to 'Aide'. Third option down is 'Mes Dossiers' ... and click 'Gerer Mes Dossiers'. Does it still show only 20 or does it show more? Link to comment Share on other sites More sharing options...
David Posted August 16, 2017 Author Share Posted August 16, 2017 Thanks very much for that, unfortunately it made no difference. However, I did discover that there are only 43 emails in the sent box. There should be hundreds of emails in both boxes.I have tried fiddling about, but no difference, and there seems to be lots of storage space left. Link to comment Share on other sites More sharing options...
Gardian Posted August 18, 2017 Share Posted August 18, 2017 David .........I'd suggest that you abandon 'Edge' and use something like Chrome.After buying a new box a couple of years ago, it came with Edge pre-installed. It was horrible & kept shutting down. There are any number of horror stories on the Internet about this and other problems, so after unsuccessfully trying some of the fixes, I gave up and installed Chrome.Never a problem and I've no desire to revert and suffer any more agony. Link to comment Share on other sites More sharing options...
Alan Zoff Posted August 18, 2017 Share Posted August 18, 2017 EE/Orange have just given me £20 free credit and an apology for poor service in central France over the last month or so. I couldn't open email attachments, send texts or even connect to their own website to top up my account.It doesn't help that I am IT illiterate. Link to comment Share on other sites More sharing options...
BritinBretagne Posted August 18, 2017 Share Posted August 18, 2017 A completely different company. Link to comment Share on other sites More sharing options...
David Posted August 18, 2017 Author Share Posted August 18, 2017 Gardian,Thanks for that. I have now installed Chrome, but I think that I need to uncouple edge from the orange email account before setting up Chrome. Link to comment Share on other sites More sharing options...
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