betty Posted September 12, 2011 Share Posted September 12, 2011 My house was built 5 years ago but I have only just noticed a couple of installations made incorrectly in accordance of the specifications in the contract. One error was for the VMV connection and the other for the remote operation of window blinds.I asked the builder to come and put this right but he basically told me it’s too late as these items are out of guarantee. My argument was it was not a matter of guarantee but one of a breach of contract but they don’t want to know or help.Any advice please? Link to comment Share on other sites More sharing options...
bettyboop Posted September 12, 2011 Share Posted September 12, 2011 5 years and you havent tried the remote control on the blinds.....surely you checked this before the builder had been paid and left.Bit too late I would have thought. Link to comment Share on other sites More sharing options...
Val_2 Posted September 12, 2011 Share Posted September 12, 2011 Fittings only have a limited guarantee by the manufacturer to the installer, so unfortunately if you have waited five years then no reclaim. It would be a different matter if you used them daily for the past five years and suddenly found they had broken, then the manufacturer might get involved. These sort of things are not covered under the builder's insurance either, only the actual construction.You could, yourself approach the manufacturers and deal with them direct if you can find their name. Link to comment Share on other sites More sharing options...
pachapapa Posted September 12, 2011 Share Posted September 12, 2011 The batteries on the remote will be corroded after 5 years.You have more chance of winning the lottery on tuesday![:)] Link to comment Share on other sites More sharing options...
betty Posted September 12, 2011 Author Share Posted September 12, 2011 Thank you for your comments. It is not a case of breakdowns or corroded batteries. Re the remote operation of the blinds, the wall switches cannot be operated by remote as the builder installed manual switches (much cheaper) instead of the correct interupteur à distance.A long story why this has only just been noticed but the two rooms concerned have been unused up to now. Link to comment Share on other sites More sharing options...
Judith Posted September 12, 2011 Share Posted September 12, 2011 Unused or not, I would have thought they should have been checked when first installed or when you first moved in, and used on a regular basis, to ensure they kept working. Link to comment Share on other sites More sharing options...
pachapapa Posted September 12, 2011 Share Posted September 12, 2011 Clean the switch contacts. Link to comment Share on other sites More sharing options...
betty Posted September 12, 2011 Author Share Posted September 12, 2011 [quote user="Judith"]Unused or not, I would have thought they should have been checked when first installed or when you first moved in, and used on a regular basis, to ensure they kept working. [/quote]Yes they should have been, hindsight is a wonderful thing but I have had much more important issues to worry about up to now. Link to comment Share on other sites More sharing options...
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