Mr Coeur de Lion Posted May 22, 2007 Share Posted May 22, 2007 We are with France telecom for our phone and broadband internet (2mb connection). We also have the free calls in France thingy with the livebox. On our normal phone service, we are with phoneexpat for the cheap international and national phone calls.For the past month, people have apparently phoned us but just got the engaged tone even though we weren't on the phone. Sometimes the calls get through as normal. Today, I tried making a call with the adsl phone via the livebox. Got nothing. Then I tried with the normal phone, got a connection, then nothing. The livebox then disconnected from the internet and for the following hour our line was totally dead. I tried ringing our phone with our mobile but just got the engaged tone.I tried just plugging the phone in on its own without the livebox and a few other things to no avail. I checked with our neighbour and he had no problems.An hour later, the livebox reconnected to the net and we have a dial tone again. Any ideas what's going on before I ring FT for an answer? Link to comment Share on other sites More sharing options...
Nich1 (nichthewood, howittgites.com) Posted May 23, 2007 Share Posted May 23, 2007 Hi sorry can't help you with this one, but will watch the responses as my Neuf box does the same . I did as someone suggested change the adsl filter but although it doesn't seem as bad , it still does it. www.howittgites.com Link to comment Share on other sites More sharing options...
f1steveuk Posted May 23, 2007 Share Posted May 23, 2007 We had the livebox, and had problems. I contacted France Telecom (the English speaking number) and was told "they aren't very good on certain of our lines, or in certain areas" and they swapped it for a Sagem ADSL box, which has been faultless......... Link to comment Share on other sites More sharing options...
Mr Coeur de Lion Posted May 23, 2007 Author Share Posted May 23, 2007 [quote user="f1steveuk"]We had the livebox, and had problems. I contacted France Telecom (the English speaking number) and was told "they aren't very good on certain of our lines, or in certain areas" and they swapped it for a Sagem ADSL box, which has been faultless.........[/quote]I didn't know they had an English speaking number. Where did you find that? Link to comment Share on other sites More sharing options...
cooperlola Posted May 23, 2007 Share Posted May 23, 2007 Mods : Would it be a nice idea to have this phone number, plus the web-links to services like FT, EDF etc as an faq/sticky? This question comes up so often that the search facility is really confusing and cumbesome on these subjects. Link to comment Share on other sites More sharing options...
AnOther Posted May 24, 2007 Share Posted May 24, 2007 FT in English - 0800 364 775 Link to comment Share on other sites More sharing options...
f1steveuk Posted May 24, 2007 Share Posted May 24, 2007 Cheers, beat me to it! Link to comment Share on other sites More sharing options...
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