chirpy Posted July 20, 2011 Share Posted July 20, 2011 The above printer worked fine with my windows XP laptop BUT has known problems without solutions when used with my Windows 7 lap top.This information appears on screen and I wonder if anyone knows what to do other than buying a new printer! Link to comment Share on other sites More sharing options...
Danny Posted July 21, 2011 Share Posted July 21, 2011 Do you mean PSC 1100? 110 seems not to exist.What information appears on the screen?Danny Link to comment Share on other sites More sharing options...
chirpy Posted July 21, 2011 Author Share Posted July 21, 2011 Sorry 1110 is correct reference.When copying from internet explorer I can get a copy BUT when trying to copy from my mail box,then not printing.After investigation in Hewlett Packard Directer a message states "known compatibility problemss with it and my Windows 7. Link to comment Share on other sites More sharing options...
Danny Posted July 21, 2011 Share Posted July 21, 2011 Sorry Ab, more questions...when you say "get a copy" and "trying to copy" do you mean printing?What is your "mail box"? Is this in Internet explorer - for example Orange messagerie, or Hotmail - or in an email program like Live Mail or Outlook express?Danny Link to comment Share on other sites More sharing options...
Cat Posted July 21, 2011 Share Posted July 21, 2011 You could try downloading the latest drivers from the HP site...Software & Driver Downloads - HP PSC 1110 All-in-One Printer Link to comment Share on other sites More sharing options...
Jay Posted July 21, 2011 Share Posted July 21, 2011 [quote user="Cat"]You could try downloading the latest drivers from the HP site...Software & Driver Downloads - HP PSC 1110 All-in-One Printer[/quote]There are no latest drivers for that printer - I think that is his problem! Link to comment Share on other sites More sharing options...
chirpy Posted July 21, 2011 Author Share Posted July 21, 2011 Yes ,printing off a copy from Internet explorer mail. Link to comment Share on other sites More sharing options...
chirpy Posted July 21, 2011 Author Share Posted July 21, 2011 SORRY ,it is now Windows live mail. Link to comment Share on other sites More sharing options...
Danny Posted July 21, 2011 Share Posted July 21, 2011 Ab, no problem to print an email on Windows live mail here.Windows 7 PC and an HP PSC1215 which is very similar to yours.I would suggest uninstalling the printer and reinstalling to see if that helps.To uninstall:Start button, Control Panel, Hardware and Sound, Printers. Right-click the printer that you want to remove, and then click Delete.If you can't delete the printer, right-click it again, click Run as administrator, and then click Delete. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.Reboot the computer.For reinstallation, the printer should be automatically recognised in Windows 7http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02658990&cc=uk&dlc=en&lang=en&lc=en&product=90787#N604Danny Link to comment Share on other sites More sharing options...
AnOther Posted July 22, 2011 Share Posted July 22, 2011 I have an even older PSC 950 and even though HP said 'drivers included in Windows 7 blah blah blah' it failed at the first hurdle, installing as a USB device. I was ready to bin it but eventually found newer drivers on HP's site. It doesn't give the familiar desktop Solutions Center but the various functions such as print, scan etc. work from within programmes such as Paint Shop Pro.I don't use Live Mail so cannot comment on printing from there but it prints other web pages so can't see why it would have a problem with it. Link to comment Share on other sites More sharing options...
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