smd1 Posted November 7, 2011 Share Posted November 7, 2011 I visited the chemist today to collect a prescription for my husband as well as some shower gel suitable for someone who has eczema. The assistant gave me a receipt and when I checked it at home I noticed it listed the prescribed drugs with a payer 0.00 euros, shower oil a payer 15.90 euros. Then at the bottom Crédits Anterieurs 8.45 euros. I was charged €24,35I realise it means a previous credit but cannot understand the reason for this on my bill, I am not aware of ever owing the pharmacy any money in the past. Does anyone know of it meaning something else before I return and make a fool of myself arguing about an everyday procedure. Susan Link to comment Share on other sites More sharing options...
NormanH Posted November 7, 2011 Share Posted November 7, 2011 Are these the 50 centimes of charges you have to pay on prescription item, carried forward from previous visits? Link to comment Share on other sites More sharing options...
smd1 Posted November 7, 2011 Author Share Posted November 7, 2011 You are probably correct Norman, but this is the first time this has happened. I collect a prescription every month for my husband for two items and one item for myself, I dont make a payment for this and have never been asked to pay €1.50 for the last six years. The reimbursement for a visit to the doctor, which we pay him for, from our top-up is and has been for a long time a couple of euros or so less than I would have expected I cannot check the 'detail des versements' from L'Assurance Maladie because I no longer received them, but prior to 2009 it always itemised €1 for franchise a retenir, Is this the same thing?Susan Link to comment Share on other sites More sharing options...
NormanH Posted November 7, 2011 Share Posted November 7, 2011 Possibly yes. I am only surmising of course, but it does seem odd that the amount isn't a multiple of 50 centimes.Can you check your account online at http://www.ameli.fr/assures/soins-et-remboursements/consultez-vos-remboursements-en-ligne.php?On the other hand these payments are usually kept back from your reimbursements as you said happened before, so I might be wrong ...Doesn't often happen but... [:)] Link to comment Share on other sites More sharing options...
Sunday Driver Posted November 7, 2011 Share Posted November 7, 2011 The 0.50€ franchise médicale payable for each item of prescribed medicine is normally deducted from the reimbursement sent to you by your CPAM. However, your pharmacie operates tiers payant where they bill your CPAM for the full amount, so you have nothing to pay therefore you are due no reimbursement. In that case, then as per Norman, your CPAM will accumulate the franchises and deduct them from the next reimbursement due to you, ie when you next have treatment where you pay up front and claim the money back.It would be unusual for a pharmacie to become involved in collecting these outstanding franchises, so I'd be inclined to ask them what the credit is for. Link to comment Share on other sites More sharing options...
Benjamin Posted November 7, 2011 Share Posted November 7, 2011 I go with Sunday Driver. He describes what used to happen when we were in the French system.A small point; ask your doctor to prescribe a three month supply of regular prescribed treatment in a single container/box and that way you pay 50 cents every three months instead of every month.A small saving but every bit helps. [:D] Link to comment Share on other sites More sharing options...
smd1 Posted November 7, 2011 Author Share Posted November 7, 2011 Thanks to both of you for your replies. The pharmacie does operate tiers payant, hence I never pay for the prescription. I only pay for a visit to the doctor and the reimbusement is always a couple of euros less than the amount I have paid, which I assumed was an amount collected by CPAM.Looks like a visit to the pharmacie to try and sort out what the €8.45 is for.Many thanks, Susan.P.S. please excuse any typing errors in this post, the font in the message box is so small I have great difficulty reading what I have typed. Link to comment Share on other sites More sharing options...
cooperlola Posted November 7, 2011 Share Posted November 7, 2011 I think your font problem is to do with the "compatibility view", smd. If you have a little icon next to the address bar with a symbol like a bit of paper torn in half then click on that and with luck the problem will be corrected. Worth a go. Link to comment Share on other sites More sharing options...
smd1 Posted November 7, 2011 Author Share Posted November 7, 2011 Thank you Coops, I have never paid any attention to compatibilty view before. I learn something every day, and thankfully there are always kind people willing to point me in the right direction.Susan Link to comment Share on other sites More sharing options...
cooperlola Posted November 8, 2011 Share Posted November 8, 2011 Glad it worked. Always happy to help.[:)] Link to comment Share on other sites More sharing options...
smd1 Posted November 8, 2011 Author Share Posted November 8, 2011 I now know the reason I was charged €8.45 on top of the price of shower gel from the pharmacy. It is the extra cost of a non generic drug prescribed to my husband during a visit to an eye specialist. This prescription was collected in August 2008. Obviously, they had forgot to charge him at the time and perhaps only now got around to auditing the paperwork. Most visits to the chemist involve a long wait to be served, and when you see the huge amount of drugs many of the people collect in their large hessian bags supplied by the pharmacy, it is understandable the administration must take up a great deal of their time. Over three years in this case.Many thanks to everyone who took the time to offer their plausable explanations for the extra €8.45.Susan Link to comment Share on other sites More sharing options...
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