mogs Posted January 15, 2015 Share Posted January 15, 2015 Urssaf are usually very hot on taking the quarterly payments, however our prelevement that should have been taken on 31st December still hasn't gone, so I'm getting a bit worried. The previous prelevement at end September was taken exactly on the day they said it would be.Has anyone else had this? I don't find Urssaf the easiest of people to deal with so not sure what to do.Thanks Link to comment Share on other sites More sharing options...
vette Posted January 15, 2015 Share Posted January 15, 2015 On the other side of the coin, they overcharged my disabled daughter more than a thousand euro's last August. Despite numerous phone calls and e-mails they have failed to respond. Now at the stage of recorded mail to them.It seems that to the French, a problem ignored is a problem solved. Link to comment Share on other sites More sharing options...
mogs Posted January 15, 2015 Author Share Posted January 15, 2015 Sorry to hear your problem Vette. Hoping someone may have an answer to my post Link to comment Share on other sites More sharing options...
NormanH Posted January 15, 2015 Share Posted January 15, 2015 Have you checked with your bank?I have known prélèvements not go through because of the bank's fault, so it may not be USSAF's end.. Link to comment Share on other sites More sharing options...
danny Posted January 16, 2015 Share Posted January 16, 2015 We had the same problem. We telephoned them and were told the system had changed, the system has changed so that the payments are spread over 5 3 monthly periods with the first payment coming out at the end of January. Link to comment Share on other sites More sharing options...
mogs Posted January 16, 2015 Author Share Posted January 16, 2015 Thanks for the information Danny, it would have been courteous for Urssaf to send out a letter though wouldn't it. Link to comment Share on other sites More sharing options...
mogs Posted February 2, 2015 Author Share Posted February 2, 2015 Just to update on this topic.End of January still no prelevement taken. I phoned CPAM English line who established that Urssaf had not been contacted by our CPAM to advise on what we pay. CPAM themselves are saying for Oct/Nov/Dec we don't need to pay anything (??? usually we do) but the technician at CPAM English line is saying that if we've had a letter from them saying what our cotisations should be then we should be paying every 3 months!It sounds like the right hand doesn't know what the left hand is doing. I'm waiting for a call back either to confirm they will take the payment, and if not I've asked for a letter to confirm we don't owe them anything for the three months they say.Very odd, any update from you Danny? Link to comment Share on other sites More sharing options...
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