Techno Posted July 17, 2007 Share Posted July 17, 2007 HiI have a maison secondaird line with france telecome which I can suspend when we are not in france I have the telephone number to contact the english speaking service but this can take quite a while to get through. does anyone have a e-mail address that can be used to inform them of connection and disconnection requirementsthanks Dave Link to comment Share on other sites More sharing options...
tenniswitch Posted July 17, 2007 Share Posted July 17, 2007 [quote user="Techno"]HiI have a maison secondaird line with france telecome which I can suspend when we are not in france I have the telephone number to contact the english speaking service but this can take quite a while to get through. does anyone have a e-mail address that can be used to inform them of connection and disconnection requirementsthanks Dave [/quote]Dave, if you go to the France Telecom website and set up your "Espace Client", you can turn your phone on and off via the website. Much, much easier and faster than doing it by telephone. And they will send you an email confirming that your "commande" has been registered.The website is in French, but it's not difficult if you've registered at websites before. And somebody here (perhaps even I?) could probably walk you through it if you're not confident about your French (or don't have a good dictionary). Link to comment Share on other sites More sharing options...
Techno Posted July 18, 2007 Author Share Posted July 18, 2007 HiMany thanks for the info I will give it a go today if Ihave problems I may take you up on your offerDave Link to comment Share on other sites More sharing options...
Nearly Retired (I am now) Posted July 18, 2007 Share Posted July 18, 2007 We've never thought about suspending the line when away. I suppose there might be something beneficial on the security angle e.g. a burglar being unable to phone his aunt in say Guyana. But does it save any rental cost? Link to comment Share on other sites More sharing options...
Techno Posted July 18, 2007 Author Share Posted July 18, 2007 HiI was told by france telecom that this would save the line rental and broadband which over a year could be quite a savng if you are not there ie 49euros/month Dave Link to comment Share on other sites More sharing options...
powerdesal Posted July 18, 2007 Share Posted July 18, 2007 Thats good info. I knew about suspending the line but didn't realise that the broadband subscription would also stop for the suspended months. Link to comment Share on other sites More sharing options...
Nearly Retired (I am now) Posted July 18, 2007 Share Posted July 18, 2007 Broadband has now eventually reached our village but we're still using pay as you go dial-up when there because of what I thought would be the large ongoing cost of broadband for the eight months per year we're not there.This is interesting and I'll follow it up. Link to comment Share on other sites More sharing options...
tenniswitch Posted July 18, 2007 Share Posted July 18, 2007 When I signed up in April 2006, there was no "unlimited access" ADSL service available from FT/Wanadoo/Orange that could be suspended. There might have been some sort of x-per-month-plus-x-per-minute-service broadband that could be suspended, but I figured that would not save me any money (I'm online a lot). So I have the ADSL that is 24.90 a month, non-suspendable.There is a small fee for suspending the phone line (around 4 or 5 euros), but we figure we save about 40 euros a year turning it off (twice). Link to comment Share on other sites More sharing options...
Danny Posted July 18, 2007 Share Posted July 18, 2007 [quote user="Techno"]HiI was told by france telecom that this would save the line rental and broadband which over a year could be quite a savng if you are not there ie 49euros/month Dave[/quote]I don't think the broadband can be stopped and started so easily. Read the terms and conditions carefully. I am sure that Orange demand written confirmation of cancellation at least one month in advance. Not sure about restarting it either.Danny Link to comment Share on other sites More sharing options...
Michelle28 Posted July 18, 2007 Share Posted July 18, 2007 I was also told that we would have to take our modem into the local france telecom shop when we suspend the line and collect it again when we are ready to resume. I think that I have come to the conclusion that it may not be worth the hassle.Mich Link to comment Share on other sites More sharing options...
Frederick Posted July 18, 2007 Share Posted July 18, 2007 I may be wrong but with a "Live Box " broadband connection I believe there is a service for holiday home owners to turn on and off .....but.... if you already have a France telecom line elsewhere..... and the two accounts are linked to one ...So if you have a flat in Paris you can link the account with your holiday home on the coast and for a cost turn the holiday home service on and off..and its all on the one bill.....dont think it applies to my live box broadband account with FT group when my principal residence is a UK one . Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now