swooky Posted August 2, 2008 Share Posted August 2, 2008 Hello, This may have been asked a million times and I have trawled this forum for an answer so please bear with me!!I have a Sky Digibox with card inserted and have had no problems watchin and receiving UK TV until 2 days ago, when it said ' no satellite signal being received'I have taken my digibox to another dish and it works fine so what is my problem, can anyone help!Many thanks in advance.SwookyDept 74 Link to comment Share on other sites More sharing options...
gosub Posted August 2, 2008 Share Posted August 2, 2008 LNB shot or a cable problem, the dish may have moved in the wind.Start with checking the cable ends are OK, then check dish alignment or try someone else's box on your setup. Link to comment Share on other sites More sharing options...
swooky Posted August 2, 2008 Author Share Posted August 2, 2008 Hi and thanks for your quick reply!I have checked the cables, the alignment is correct - you mentioned a 'LNB shot' - what is that, how do I do this please?many thanks again in advanceswooky Link to comment Share on other sites More sharing options...
Clair Posted August 2, 2008 Share Posted August 2, 2008 The LNB is the gizmo opposite the mesh dish (on the right in the pic below):Gosub is suggesting it might be faulty. Link to comment Share on other sites More sharing options...
sid Posted August 2, 2008 Share Posted August 2, 2008 [quote user="swooky"] I have checked the cables, the alignment is correct.....[/quote]SwookyHave you tried another box on your setup as suggested earlier? How do you know the alignment is correct?Sid Link to comment Share on other sites More sharing options...
swooky Posted August 3, 2008 Author Share Posted August 3, 2008 Thanks again for your replies. Still having problems though. I assume my dish is aligned correctly as the 'system set up/ signal test' gives the right co-ordinates i.e. 0002 and 7421d although the lock indicator says 'not locked' and nothing in the 'signal quality' box.The LNB and dish are new (2 months) and we didn't have any problems previously. The night we lost it there was a bad storm but it was still working after the storm finished and then lost it about an hour or two later - if this helps.I can't get hold of another box to see if the system works on that.Swooky Link to comment Share on other sites More sharing options...
Anton Redman Posted August 3, 2008 Share Posted August 3, 2008 Unplug the box, count to 30, plug back in . Then wait for perhaps 5 minutes while box reboots. The signal reading frequently locks at the last reading it had. If you have good signal strength say 75 % plus and no quality it is probable either the disk alignment or skew have slipped slightly. Carefully mark their current positions ( scratch for elevation and a marker say 10 mentres away for direction ) Then move the dish by minute amounts ( thickness of a piece of paper ) count to 20 and check the reading to see if they are better, Link to comment Share on other sites More sharing options...
suein56 Posted August 3, 2008 Share Posted August 3, 2008 [quote user="swooky"] I assume my dish is aligned correctly as the 'system set up/ signal test' gives the right co-ordinates i.e. 0002 and 7421d although the lock indicator says 'not locked' and nothing in the 'signal quality' box. [/quote]We had a similar message ie no sat signal being received, the day following a night of gales; so my OH shinned up the ladder and tweaked the dish and lo and behold signal quality resumes its former 80% level and all normal services are back in place.Sue Link to comment Share on other sites More sharing options...
swooky Posted August 3, 2008 Author Share Posted August 3, 2008 A BIG THANK YOU to all who replied. Problem now fixed, alignment was the problem, thanksswooky Link to comment Share on other sites More sharing options...
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