tulip Posted March 26, 2009 Share Posted March 26, 2009 hellois there anyone out there that's still awakeI have a computer with live box however having brought a new laptop today has proved to be very frustratingI can not get an internet connection (although the signal is strong!), I'm stuck at.....trying to put in the security code (using the 26 digit number on the back of booklet) and says no network foundcan someone help pleasesave me from a nervous breakdown pleeaasseeMarmite Link to comment Share on other sites More sharing options...
suein56 Posted March 26, 2009 Share Posted March 26, 2009 [quote user="tulip"]I have a computer with live box however having brought a new laptop today has proved to be very frustratingI can not get an internet connection (although the signal is strong!), I'm stuck at.....trying to put in the security code (using the 26 digit number on the back of booklet) and says no network foundcan someone help please[/quote]You have remembered to press the button on the Livebox which puts it in pairing mode for 10 minutes to give you time to input the security code?Sue Link to comment Share on other sites More sharing options...
Danny Posted March 26, 2009 Share Posted March 26, 2009 I was just about to suggest the same....More on this thread http://www.completefrance.com/cs/forums/1592572/ShowPost.aspxDanny Link to comment Share on other sites More sharing options...
tulip Posted March 26, 2009 Author Share Posted March 26, 2009 just tried that for the 3rd time still no joy, message says windows cannot connect to live box 21edrequired user input was not received Link to comment Share on other sites More sharing options...
krusty Posted March 26, 2009 Share Posted March 26, 2009 You mention a number on a booklet , but should you not use a number that is located on the live box ? Link to comment Share on other sites More sharing options...
tulip Posted March 26, 2009 Author Share Posted March 26, 2009 I entered the Cle de securite wifi code that is on the live box and on the back of the instruction manual.Is there another number / code I should be looking for? Link to comment Share on other sites More sharing options...
tulip Posted March 27, 2009 Author Share Posted March 27, 2009 Hello againJust to say Thank you very much for the replies With your advice and a sudden small brainwave managed to connect to the live box ....at last ...phew.....Anyway hope you all have a good day Tulip Link to comment Share on other sites More sharing options...
suein56 Posted March 27, 2009 Share Posted March 27, 2009 [quote user="tulip"]With your advice and a sudden small brainwave managed to connect to the live box ....at last ...phew.....[/quote]Don't tell me you forgot to switch on the wireless enabling switch on the side/back of your laptop?This is not as unkind as it sounds as I did just this. I had no idea that my laptop had a special switch to turn on its acceptance of a wireless signal; as I had not ever used a laptop wirelessly before I got my present one.You live, you learn.Sue Link to comment Share on other sites More sharing options...
lizzy h Posted March 27, 2009 Share Posted March 27, 2009 What was the small brainwave as we have been trying for a month to no avail nothing works and we are currently waiting for a man from orange to come to our house, we press the button and type in the key and all it says it "the settings on your computor do not match the settings on your livebox" 3900 and the english speaking helpline cannot help we are at our wits end. Link to comment Share on other sites More sharing options...
Fay Posted April 21, 2009 Share Posted April 21, 2009 Dear TulipI too would very much like to know what your brainwave was as we are having the same problem.Please, please pass it on!Thanks!Fay Link to comment Share on other sites More sharing options...
gosub Posted April 21, 2009 Share Posted April 21, 2009 You don't say if your laptop actually finds the Livebox but just does not connect, you could check to see if your SSID is set to broadcast, by typing http://192.168.1.1 into your Internet browser or click on the link in blue, both passwords are normally "admin". then check out the wireless settings. Also you could try changing the channel number, save the settings then press the association button on the Livebox and try again. Link to comment Share on other sites More sharing options...
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