Jonzjob Posted July 24, 2014 Share Posted July 24, 2014 We had a weekend in Andora a week back and when I looked at what mobile cover I had it was 'zilch'/nowt. I didn't even think that it would be necessary there? Wrong again!How do I go about sorting out roaming for my Free phone? Any ideas please? Link to comment Share on other sites More sharing options...
nomoss Posted July 24, 2014 Share Posted July 24, 2014 You can opt for it via "mon compte" on the Free website. I believe there is a deposit of 10€ against calls, and you are advised by text to make a credit card payment if you exceed stated limits.Gérer mon compte > Mes Options > Option Voyage Link to comment Share on other sites More sharing options...
Jonzjob Posted July 24, 2014 Author Share Posted July 24, 2014 Thank you for your info. Have you any idea if there is a time limit on the 10€? Link to comment Share on other sites More sharing options...
Chancer Posted July 24, 2014 Share Posted July 24, 2014 No there isnt and they dont even draw againts it, your bill is paid by prélèvement as usual, I think its just a protection for them if the bank dont pay.I am currently roaming with free in the UK and its all working fine, quite cheap calling comparatively speaking as well. Link to comment Share on other sites More sharing options...
nomoss Posted July 24, 2014 Share Posted July 24, 2014 They say it is a deposit. I couldn't find any reference to any time limit. Link to comment Share on other sites More sharing options...
mazandcol Posted July 24, 2014 Share Posted July 24, 2014 I did this a couple of years ago and all's been fine. The 10 euros is more like a payment for 'activating' the international facility - charges are taken monthly from bank account. Link to comment Share on other sites More sharing options...
Jonzjob Posted July 24, 2014 Author Share Posted July 24, 2014 Wot a mine of info all is on here. now done and we can go roamin in the where ever [8-|]Ya folks [:D] Link to comment Share on other sites More sharing options...
Kong Posted July 24, 2014 Share Posted July 24, 2014 I believe there are two options: Roaming which allows you to make calls from abroad to France and International which allows you to make calls from France to abroad. Both require a one off activation charge of 10€. This works for the 2€ per month option which I use. Link to comment Share on other sites More sharing options...
Jonzjob Posted July 24, 2014 Author Share Posted July 24, 2014 In the letter with my sim card it states that along with the 2 hours/month it says the same for 100 other destinations, or countries so the France to abroad seems to be covered. Link to comment Share on other sites More sharing options...
nomoss Posted July 24, 2014 Share Posted July 24, 2014 [quote user="Jonzjob"]In the letter with my sim card it states that along with the 2 hours/month it says the same for 100 other destinations, or countries so the France to abroad seems to be covered.[/quote]That applies to calls to fixed phones. To be able to call mobiles outside France you have to pay another 10€. Link to comment Share on other sites More sharing options...
Danny Posted July 24, 2014 Share Posted July 24, 2014 The 10 euro payment opens both options for me.You do need to choose the second option in mon compte but there was no need to add another 10 euros.Also, since I did it, the 2 euro monthly charge has been deducted fom this amount so my last few months bill has been 0.00 euros...Danny Link to comment Share on other sites More sharing options...
nomoss Posted July 24, 2014 Share Posted July 24, 2014 [quote user="Danny"]The 10 euro payment opens both options for me.You do need to choose the second option in mon compte but there was no need to add another 10 euros.Also, since I did it, the 2 euro monthly charge has been deducted fom this amount so my last few months bill has been 0.00 euros...Danny [/quote]Thanks for that info' Danny. It wasn't clear to me from their terms that only one 10€ advance is payable. Both options now enabled [:D] Link to comment Share on other sites More sharing options...
Jonzjob Posted July 24, 2014 Author Share Posted July 24, 2014 Me too Danny. Cheers for the heads up mate [:D] Link to comment Share on other sites More sharing options...
Chancer Posted July 24, 2014 Share Posted July 24, 2014 In my case and I guess all the others as well any call charges just go on my normal bill and unless I go broke or the bank does a funny the €10 will never be used.As big a fan as I am of Free we are still in France so I cannot see me ever getting the €10 back but as Free have saved me hundreds if not more than a thousand Euros on internet and mobile phone charges compared to what I was paying when I first arrived then I am happy for them to have my €10.In fact everybody who is no longer paying laods of money for internet or mobile phone charges whoever thay are with have Free to thank. Link to comment Share on other sites More sharing options...
Quillan Posted July 25, 2014 Share Posted July 25, 2014 And there was me thinking the current reduction in roaming charges and the eradication of them next year was down to EU law which of course the Kippers voted against. [:D] Link to comment Share on other sites More sharing options...
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