Claire Posted March 20, 2009 Share Posted March 20, 2009 I have received a credit note (yes that’s right!!!) from Ryanair due to them changing the time of my flight.However, before you all get too excited I am having problems redeeming it. I have been give a number to phone which is +353 1 249 7791. I assume that as I am phoning from France I should add 0044 at the beginning but the number does look a bit strange. I have six months to redeem the voucher against another flight but I think it will take that long for me to get through. I have been phoning off and on for four weeks now but unsurprisingly the number is constantly engaged. I tried to redeem the voucher at East Midlands Airport but they said I can only use it via the phone number. Any suggestions would be greatly appreciated Link to comment Share on other sites More sharing options...
Clair Posted March 20, 2009 Share Posted March 20, 2009 [quote user="Claire"]I have been give a number to phone which is +353 1 249 7791. I assume that as I am phoning from France I should add 0044 at the beginning but the number does look a bit strange. [/quote]The prefix indicates an Irish number and you do not add anything to it. just dial it as it reads.+353 = 00353 Link to comment Share on other sites More sharing options...
baypond Posted March 20, 2009 Share Posted March 20, 2009 Be careful that you are not charged £1 per minute for the call, which is their standard rate. You may find out that your refund becomes an extra cost. Link to comment Share on other sites More sharing options...
baypond Posted March 20, 2009 Share Posted March 20, 2009 http://timesbusiness.typepad.com/money_weblog/2009/03/20-reasons-not-to-fly-ryanair.html Times today - 20 reasons not to fly Ryanair .... refunds get a mention Link to comment Share on other sites More sharing options...
Renaud Posted March 20, 2009 Share Posted March 20, 2009 On point 18..."18. Poor compensation A report by the UK’s Air Transport Users Council has found that theworld’s airlines lost more than one million bags in 2007 and more than42 million pieces of luggage were mishandled worldwide. Guess who it named as the worst airline for compensation if your bag goes missing or is damaged? "---Credit where it is due, RyanAir is working hard to loose less bags. Link to comment Share on other sites More sharing options...
Iceni Posted March 20, 2009 Share Posted March 20, 2009 [quote user="Renaud"]Credit where it is due, RyanAir is working hard to loose less bags.[/quote]Mostly by discouraging passengers from taking hold luggage. John Link to comment Share on other sites More sharing options...
Iceni Posted March 20, 2009 Share Posted March 20, 2009 [quote user="Renaud"]On point 18..."18. Poor compensation A report by the UK’s Air Transport Users Council has found that the world’s airlines lost more than one million bags in 2007 and more than 42 million pieces of luggage were mishandled worldwide. [/quote]From Jobs 4U - There are more than 5,000 airport baggage handlers in the UK, employed mainly by airport ground handling agents and airport authorities.So why are the airlines blamed ? Though I suppose some could fall out when the bootlid is left open.John Link to comment Share on other sites More sharing options...
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