Clair Posted January 3, 2006 Share Posted January 3, 2006 If you are an Alice (formely Tiscali) customer and have notice a deterioration in the service over the last few months, the French Consumer's Association wants to hear from you.This is how to contact them:UFC-Que Choisir, Cyril Brosset - 233 Bd Voltaire - 75011 ParisTo receive the survey, simply write to them:"Madame, MonsieurJe suis abonné(e) au fournisseur d'accès à InternetAlice (anciennement Tiscali), et depuis quelques mois je rencontre desproblèmes (assistance injoignable, coupure de ligne...). Je voudrais vous faire part de montémoignage.Dans l'attente de votre réponse, veuillez agéer, Madame, Monsieur, l'expression de mes sentiments les meilleurs."You'll find the same here (I've made the link smaller): http://tinyurl.com/a2xmy Link to comment Share on other sites More sharing options...
Liz Posted January 6, 2006 Share Posted January 6, 2006 I've looked at this link. Am I misreading what they say? I have to write to them - on paper, in an enveloppe, with a stamp and take it to a post box [*-)]? In this age of electronic communication? I can't think they get too many 'temoinages'.Liz Link to comment Share on other sites More sharing options...
Martin963 Posted January 6, 2006 Share Posted January 6, 2006 Judging by some of the (sporadic) adverse comments about the Tiscali service over the years on this forum maybe they reckon the only way of getting any feedback IS indeed by snail mail..... Link to comment Share on other sites More sharing options...
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