Konrad Posted August 10, 2009 Share Posted August 10, 2009 I have an account with Credit Agricole and through them I get sent a copy of Dossier Familial magazine every month or two and for this I pay about 40€ annually for this magazine which I do not read. Does anyone know how I can cancel this? Link to comment Share on other sites More sharing options...
Benjamin Posted August 10, 2009 Share Posted August 10, 2009 Go into your branch and tell them to stop it as it was them who slyly organised the sending of it in the first place. It worked for us some years ago. Link to comment Share on other sites More sharing options...
Graham & Brenda Posted August 10, 2009 Share Posted August 10, 2009 At the same time make sure you are not paying for any other "services" you don't need/use Link to comment Share on other sites More sharing options...
Konrad Posted August 11, 2009 Author Share Posted August 11, 2009 I was hoping I could cancel online. I went onto the Dossier Familial website but couldn't see how to cancel. There are plenty of ways to subscribe strangely! Link to comment Share on other sites More sharing options...
hakunamatata Posted August 12, 2009 Share Posted August 12, 2009 The same thing has happened to us and we are going in today to make an appointment to sort it out, sadly there is noth ing you can do without making an appointment and spending at least an hour listening to waffle! Link to comment Share on other sites More sharing options...
Llantony Posted August 14, 2009 Share Posted August 14, 2009 Check they aren't charging you for insurance you didn't ask for - they did that to us! Link to comment Share on other sites More sharing options...
Kitty Posted August 14, 2009 Share Posted August 14, 2009 They slip in all sorts of charges. You have to check your statements and go in and see them if there is anything that you do not understand. They do have an English speaking helpline:Crédit Agricole Customer Services15 Esplanade Brillaud de Laujardière14050 Caen CedexTel: 0033 (0)2 31 55 69 69Even though they are in Caen, the English speaking service is for the whole group. Link to comment Share on other sites More sharing options...
SC Posted August 16, 2009 Share Posted August 16, 2009 Send this letter with a photocopy of the magazine wrapper details:Monsieur le Directeur Dossier FamilialBP4021141103 Vendôme CedexdateYour name and address hereJe vous prie de bien vouloir prendre acte de la résiliation de mon contrat d'abonnement à la revue Dossier Familial sans délai. Veuillez agréer, Madame, Monsieur, l'expression de mes sentiments distingués.your name hereSteve Link to comment Share on other sites More sharing options...
hakunamatata Posted August 16, 2009 Share Posted August 16, 2009 Thanks Steve, we have an appointment next week but a letter could well be easier and quicker!!!! Link to comment Share on other sites More sharing options...
Linfr Posted August 18, 2009 Share Posted August 18, 2009 I cancelled ours last month by going into the local branch and signing a pre-printed document that effectively stated I didn't want it any more. I did used to read it but the info is available on sites like this one and french television (if you watch it [:P])Lin Link to comment Share on other sites More sharing options...
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