i have had lots of problems with moneybookers, sometimes it has taken them upto 42 days to upload my money into my moneybookers account and from there into my French bank account. I have had to prove that they took the money from my english account, by providing copies of my statements and even after sending them this proof, they still took their time. They did not reply to my e-mails,and they never gave me a reply as to why it had taken so long. I did get a call from them stating that I should use this particular person and that the delays should not happen again, but they have so I have to say that I am very disappointed with there service and there customer service leaves something to be desired.