Hello, I don't know if anyone can help on this issue, and I apologise if this request duplicates any other on the site. My parents who are living in France have a sky card and up until a few months ago everything was fine, they could view all channels, then after an interruption in power due to a thunderstorm, they lost channels 3, 4 and 5. They still have ITV 2 and 3 and all the other free to air channels but not 3, 4 and 5. I was just wondering if anyone else had experienced this and whether it is rectifiable without purchasing a new card or digibox. Any suggestions gratefully received. Julie