Gardengirl Posted May 30, 2007 Share Posted May 30, 2007 I'm trying to get a refund of taxes for an unused flight with Ryanair.Can't find a number or address, just a reservations number; can anyone help on this?Anyone managed to get a refund from them?Jo Link to comment Share on other sites More sharing options...
Bugsy Posted May 30, 2007 Share Posted May 30, 2007 You,ve got more chance of a dead donkey dropping through your roof with a winning lottery ticket in his mouth than getting anything from Ryanair. Link to comment Share on other sites More sharing options...
suein56 Posted May 30, 2007 Share Posted May 30, 2007 It seems to say here that a refund for an unused flight is unlikely.Good Luck.Sue Link to comment Share on other sites More sharing options...
Gardengirl Posted May 30, 2007 Author Share Posted May 30, 2007 Yes, I understand I can't get a flight refund, but government taxes are refundable, minus an admin charge - so hoping for that!Jo Link to comment Share on other sites More sharing options...
suein56 Posted May 30, 2007 Share Posted May 30, 2007 The link I gave quoted this:Government taxes may be refunded. Ryanair apply an administration charge per person for tax refund requests. If the refund amount due to the customer is less than the applicable refund administration charge then no refund will be made. Tax refund requests must be made within one month from the outward flight travel date.andComplaints/Claims will only be accepted by mail and written in the English language. Passengers are advised to submit copies only, as original documentation will not be retained or returned. SueEdit: the only address I could find that seems at all revelant is this: Ryanair Refunds DeptRyanair Head OfficeDublin AirportCo Dublin Link to comment Share on other sites More sharing options...
Tony F Dordogne Posted May 30, 2007 Share Posted May 30, 2007 We're trying to get a refund for flights with Flybe for an Inquest which will now be adjourned in UK, booking done at short notice, cancellation even shorted.Phoned the help line, they said email the refunds department which we did last Tuesday and so far, not even an acknoeldegement. Link to comment Share on other sites More sharing options...
P Posted May 31, 2007 Share Posted May 31, 2007 [quote user="Gardengirl"]I'm trying to get a refund of taxes for an unused flight with Ryanair.Can't find a number or address, just a reservations number; can anyone help on this?Anyone managed to get a refund from them?Jo[/quote]He are some telephone numbers (from www.saynoto0870.co.uk)Main DatabaseCompany Name0870 / 08710844 / 0845GeographicalFreephoneOther InformationRyanAir 0871 2460000 +353 18121212 Head Office, Dublin, Eire; Fax: +353 18121213; Reduce cost using 1899 or similar ~ WebsiteRyanAir 0906 2705656 +353 12497791 Bookings, Eire; Reduce cost using 1899 or similarRyanAir 0906 2705656 +353 12497700 Customer services menu - Eire; Reduce cost using 1899 or similarRyanAir 0906 2705656 +353 18121228 Customer services; Fax: +353 18121230 - Eire; Reduce cost using 1899 or similarRyanAir 0871 2460000 01279 664210 Stansted Airport (STN) Baggage enquiriesAlso for: 0870 0000303Ryanairhotel.com 0871 2460004 +353 12750233 Cheaper to call direct to Eire; Reduce cost using 1899 or similarStansted Airport (STN) 0870 0000303 01279 662966 RyanAir Baggage Enquiries only; ask 'Left Luggage' for a number for other AirlinesUnverified Numbers DatabaseCompany Name0870 / 08710844 / 0845GeographicalFreephoneOther InformationRyanair +353 1 8121212 Number of Caroline Green, head of customer services - email: [email protected]RyanAir 0871 2460000 +353 12497791 Reservations; press 8 for reservations. cheaper to use a phone card then dial 0871!!Ryanair 0871 2460009 01292 473100 Premium number to book MBNA promotion flights.Got a call back from this team on 01292473100.Haven't called it back to check.Ryanair 0871 246 0000 0035318121212 Phone above number, press 1 for knowing an extension, then any 4 digit numer starting 12. I used 1244 and it worked, I spoke to someone who could answer my query Link to comment Share on other sites More sharing options...
AnOther Posted July 9, 2007 Share Posted July 9, 2007 Whilst trying to find a number to contact Ryanair (preferrably at less than £1 pm !) I happened upon these sites:http://www.ryanaircampaign.org/contact.htmlhttp://www.courts.ie/courts.ie/library3.nsf/pagecurrent/FA1612690A8F33978025720A00338FE7I must say the Irish Small Claims Court option looks interesting although I'd very much imagine that if anybody had successfuly screwed the b**st**s this way it would have made headline news [:D] Link to comment Share on other sites More sharing options...
AnOther Posted July 9, 2007 Share Posted July 9, 2007 Well what do you know, on the off chance I tried the 0035318121212 number suggested by P from saynoto0870.com and got through. 1244 was busy so I tried again this time with 1243 and it was answered straight away although when I asked if it was Ryanair I was met with silence.Undeterred, I pressed on with "oh my god I'm sooo glad to be able to talk to someone at last, I'm at my wits end blah blah blah" and the guy sorted my problem in seconds.I had failed to get a confirmation email BTW so had no idea that my booking was in place other than the money had gone from my bank A/C. Fortunately all was OK and he even checked my email address (which was correct) and said he'd get the confirmation sent again and it came through moments later.So there are some nice people there after all, they just like to keep their heads well below the parapit ! Link to comment Share on other sites More sharing options...
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