Barbel Bob Posted July 31, 2008 Share Posted July 31, 2008 Hi all,I was topping up my pool the night before last with the hose pipe, just before i went to bed i realised i had left the hose on so popped out to switch it off, i left the hose in the pool, in the middle of the night i awoke to hear my filter pump making a loud noise, it was due to switch off by the timer so i didnt bother getting out of bed to switch it off (5am). imagine my surprise the next morning to find my pool half empty [:$] the hose had syphoned the water back out!!!!!I spent yesterday re-filling the pool and this morning switched the pump on to filter and it is now not working, it is making the normal noise but not pumping the water to the filter etc. the pump skimmer is half fall with water so i released the pressure to fill it to the top and this has made no difference at all!So my question is does my pump now need replacing? It is only 2mths old and cost me 300! [:(]Thanks Julie Link to comment Share on other sites More sharing options...
Théière Posted July 31, 2008 Share Posted July 31, 2008 [quote user="Barbel Bob"] it is making the normal noise but not pumping the water to the filter etc. the pump skimmer is half fall with water so i released the pressure to fill it to the top and this has made no difference at all!So my question is does my pump now need replacing? It is only 2mths old and cost me 300! [:(]Thanks Julie[/quote]Hi Julie, sometimes the pumps are a bit tricky to prime, the good news is it making the normal noise. Can you see the fan blades at the motor end rotating or feel the slight breeze?Does the pump suck the water out of the pre filter (pump skimmer) at all? Assuming it is a sand filter setup.Try disconecting the pipe from the pump to the sand filter at its highest point, (you may need to close the valve on the filter) and fill the pipe with water, reconnect open the valve on the sand filter and try starting again.A pump cost 300 euros should have a thermal cut out to save itself but thats another issue.Good luck Link to comment Share on other sites More sharing options...
chrish Posted July 31, 2008 Share Posted July 31, 2008 YepThink that its not primedas teapot says sometimes a bit trickyif you want to call i will talk you through itchrish0565377964 Link to comment Share on other sites More sharing options...
Barbel Bob Posted July 31, 2008 Author Share Posted July 31, 2008 Thanks Teapot and Chris for your replies..........fingers crossed it does need priming so i have got the pumps instructions out and its all double dutch to me, it says ' close gate valve in suction and discharge, and release all pressure from system before proceeding..........if i understood this bit then i could have a go myself, if not will have to wait for bob to come home.Chris my phone does not reach the pool and for you to talk me through it i would need to be right next to the pump, thanks for the offer to ring you though. So if you could explain the bit above on a reply then i would be grateful.Teapot in answer to your questions...it does not suck the water out of the pump filter but i can feel the fan working, it is a sand filter set up.Thanksj Link to comment Share on other sites More sharing options...
chrish Posted July 31, 2008 Share Posted July 31, 2008 I will try but its better to talkDo not know if the sand filter and pump are under the pool water level which changes what you need to doTry this for a startSwitch all offput sand filter on circulation switch on,call me any waychrish Link to comment Share on other sites More sharing options...
Barbel Bob Posted July 31, 2008 Author Share Posted July 31, 2008 Hi again,Ok the pump is primed and is still not pumping the water, any further ideas would be appreciated.Julie Link to comment Share on other sites More sharing options...
Théière Posted July 31, 2008 Share Posted July 31, 2008 Ok Julie, talk us through how you primed it. Link to comment Share on other sites More sharing options...
Barbel Bob Posted July 31, 2008 Author Share Posted July 31, 2008 errrrrrrrrrrrrrrrr!!!!!!!!!!!I stopped the pump and closed the valve on the filter and on the discharge pipe, i only had one gate valve on the pipes, then released the pressure and removed the trap lid, made sure there was no debris. OH then came home and dismantled the pump to check the impeller was not blocked. We put it all back together and filled the trap with water etc then tried the pump again, it still does not pump the water around? OH also checked the pipes for a blockage.What does priming actually mean, i thought it just ensured the water was in the trap? anyway we are stumped and not sure what to do next? other than call a contractor out?Julie Link to comment Share on other sites More sharing options...
chrish Posted July 31, 2008 Share Posted July 31, 2008 well JulieDo not know what to say now!You seem to have done all the normal things, if the pump is primed then the water should flow!!!priming means that no air is in the system and that water can flow through,Would make a visit but you are a long way awaySorry ps call if i can give any more info i will do my best to helpChrish Link to comment Share on other sites More sharing options...
Jonzjob Posted July 31, 2008 Share Posted July 31, 2008 Hi Julie, I am not a pro pool person, but... If you look at the multi port valve connected to the filter, the one that says filter, backwash, rinse, closed, etc. in 4 different languages. Take the filter position as 12 'o' clock as if it were a clock face. You should find the 'close' position at about 5 'o' clock. Put the multi port valve to 'close', remove the cover from the filter on the side of the pump (the pre pump filter), fill the filter with water and replace the cover quickly ( this stops the possibility of the water draining away in the pipework). Put the multi port valve back to the filter position (12 'o' clock) and switch the pump back on. Does the pump suck the water out of the pre pump filter? Link to comment Share on other sites More sharing options...
Barbel Bob Posted July 31, 2008 Author Share Posted July 31, 2008 Hi,I have done a test that teapot advised me to do, he has diagnosed a problem with the pump that needs to go in to a service agent to be repaired, does anyone know who can repair a spagold pump in the perigueaux area?Thanks jonzjob and chris for your input! much appreciated, i think i know more about a pump than i ever intended too my feet have been wet all day!!!![:D]Julie Link to comment Share on other sites More sharing options...
Barbel Bob Posted August 4, 2008 Author Share Posted August 4, 2008 Hi,I have now found two pump repairers both in marsac on the trading estate near auchan , the pump is in for a devi, Teapot i will let you know if your diagnosis was right [:)]Fingers crossed it wont be a fortune.Julie Link to comment Share on other sites More sharing options...
Barbel Bob Posted August 14, 2008 Author Share Posted August 14, 2008 Teapot,Finally the pump repairer has had a look at my pump and diagnosed that it will be too expensive to repair due to being run dry.....they say it will be difficult to obtain parts, its a spagold pump, i am fed up...all my own fault [:'(]julie Link to comment Share on other sites More sharing options...
Théière Posted August 15, 2008 Share Posted August 15, 2008 Hi Julie,Sorry to hear the news, if the pump got that hot it could have melted the bearing mounts in which case it could be true. It is also possible that not being a common pump, it is easier to recommend a new pump (easier for the pool shop that is) yep I am a cynic. Have the repairers actually shown you or your O/H the damage? I show customers damage parts, its just how I work.Have you still got the manufacturers link I sent? Try emailing them as a last ditch attempt they may deal direct as they are trying to establish themselves in Europe. It may help to tell them you are part of the largest forum for France and everyone wants to see how good their company is, it is also could when talking to the Chinese to mention Honor, they do put a lot of store by that.If you need a new pump PM Chrish, try to get one with a thermal cut out and well known with spares available. Link to comment Share on other sites More sharing options...
Barbel Bob Posted August 31, 2008 Author Share Posted August 31, 2008 Teapot,We have finally bought a new pump, and paid 300e for it, it is brilliant and seems much better than the spagold pump we originally had. We have never been back to pick it up from the repairers, well we tried twice and both times they were shut so in desperation we bought a new one.The pump ran and the water was chrystal clear we thought our problems were over then...................................for some reason when i went out to the pool this morning for checks it had lost a lot of water, luckily we had not ran the pump during the night as we normally do, so no damage to the new pump. The pipe from the pump to the filter was leaking and the pipe had swollen to twice its size at the connection to the filter????? We have spare pipe but would be interested to know the cause of this new problem?????I am still smiling at the moment (just)Julie Link to comment Share on other sites More sharing options...
chrish Posted September 1, 2008 Share Posted September 1, 2008 can you pm a digital photo of your set upChrish Link to comment Share on other sites More sharing options...
Théière Posted September 1, 2008 Share Posted September 1, 2008 Crikey Jules, you are having a time of it,As chris says a picture is worth a thousand words,.... and doesn't take as long [:)]What is you multiport valve on the sand filter set to?Is it too obvious to suggest a blockage? Link to comment Share on other sites More sharing options...
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