sudden loss of channels

[MKT]

Hello,

we have suddenly lost a load of channels! we subscribe to sky and usually get all the bbc and itv channels too. last night suddenly we lost Beeb2,3,4, news24 and Itv1 and channel 5. On all these it displayed a message 'no satelite signal beign received' .Bizarrely we still get BBC1, ITV2 and channel 4 and all teh sky channels we usually get. Has anybody any idea what has happened or where to start?I have checked signal strength and quality are ok and the dish looks normal to my untrained eye. Has this happeend to anyone else?

thanks

Maria

[Nick Trollope]

Reset the Sky box;

Switch off AT THE MAINS, wait 1 min, switch on again, wait 1 min, press Sky button on remote, you should then get the Sky welcome page.

Should work.

[Martin963]

Good advice from NT.   Curiously enough one of our two Sky (Pace) boxes crashed at 21.13 CET last evening (end of the Dr Who feature on BBC3) and had to be restarted from scratch.  The other one (fed from the same dual LNB) carried on fine.   These things often happen around the time that Sky are fiddling with the current operating software,  and the best thing to do is a complete unplug and restart.