mobile phone picture sending

[Bannon]

We have just purchased a Motorola L6 mobile phone in France - the prime reason being to take and send pictures to the UK. We find we cannot do this and are being told various reasons why by the shop where it was purchased... and by Orange. So is it possible or not?

We've followed the instructions, taken the advice given, and it does not seem to do 'what it says on the tin' .

Reasons given so far a) "You have used up to much 'memory'" b) "The facility does not exist between France and the UK for photo sending",  c) "You have put the wrong dialling code in", and finally d) "It only works sometimes, keep trying".

Some advice please guys before I go back and bury the phone shop manager!

 

 

[BJSLIV]

Have you looked at the advice near to the following link

http://mobile.orange.fr/0/visiteur/PV?file=monmobile/pe_configuration.html

[Ecossais]

Hi Bannon,

If I understand the Orange France website correctly you can send international MMS (picture messages).  They cost €1.10 for a picture up to 300kb file size.  See:  http://mobile.orange.fr/0/visiteur/PV?file=monmobile/pe_configuration.html

There are several possibilities for MMS not working – try the following:

Can you send a picture message to your own mobile number?  This is the first thing to try as it will prove if your mobile is correctly configured and whether your number is set up for MMS.

If it does NOT work - Did the Motorola L6 you bought come in Orange branded packaging and are you using the SIM card that came in the box?  If yes – take the phone back to the dealer and ask them to check the MMS settings and that the number is set up on the Orange network for MMS.

If the phone is not an Orange branded model (ie a “generic” version) – ask the dealer to check that the MMS settings are configured for use on the Orange France network.  (A “generic” phone will have the settings for all available networks, but the user has to select the correct network.

If the SIM card you are using is from another NON-MMS phone, you will have to contact the network and ask for MMS to be activated on your number (if your last phone wasn’t a camera phone it’s unlikely that the number will be set up for MMS).

Ask your recipient in the UK if they can receive picture messages from others?  If not, they need to go through the above diagnosis with their own network.

If sending a MMS to yourself works – show the dealer what the Orange website says and ask him to speak to Orange to find out what’s wrong.

The reasons you have been given are all nonsense – MMS problems are usually caused by either phone settings being wrong or the number (sender’s or recipient’s) not being set up on the network for MMS.

Good luck!

PS – Would it not be easier and cheaper to email pictures from a digital camera, and the quality will be much better?

[Wils]

I have the same problem. I can send pictures by MMS to other French mobiles but not to the UK, I am on Orange. 

[Bannon]

Thanks guys.

I does now seem that Orange do not have an 'agreement' with UK providers to offer this facility - so now we will need to look elsewhere.

All a bit annoying because when we went in to the shop we stated as clearly as we could what was required. Seems they will tell you anything just to get you on that contract.

And yes, we could send via digital camera and email but the phone seemed so much easier!

 

 

[Richard-R]

If you want to send photos to mobiles there are some online services that do this. Good if your friends do not have e-mail.