Simon Posted April 18, 2009 Share Posted April 18, 2009 Lately the web has been dropping out and after some extensive testing it seems like a fault with the incoming line. Basically I have disconnected all extensions, gone to the primary telephone box, put in a new filter and tried a couple of diffent routers. If I then use the phone the service will connect for a short time. I have had the service running for a couple of years without issues, so I think the incoming line has a fault, a break or water intrusion, and when the phone is used the increase in electricity pulls the line up enough for the dsl to grab. Now the question is, who do I ring, France Telecom or Orange?RegardsSimon Link to comment Share on other sites More sharing options...
dave21478 Posted April 18, 2009 Share Posted April 18, 2009 I call FT whenever I have internet problems, just the normal contact number on the phone bill. My ADSL has been dropping out a lot too this week. When I was up at the bins the other day putting out some rubbish I spotted the FT junction box on a post near the bins had lost its cover and was open to the rain. I found the cover on the ground so popped it back on and it seems to have helped. Link to comment Share on other sites More sharing options...
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