sueyh Posted October 23, 2012 Share Posted October 23, 2012 I am not sure if anyone can help my friend, she has her telephone line through, I think, UK Telecom ( or a company providing the same service) but her adsl is provided by Nordnet. She has telephone but is getting no signal to her router. She has unplugged and replugged, booted and rebooted but to no avail. It says on screen that there is no connection to the router!Any suggestions please.Suey Link to comment Share on other sites More sharing options...
Rabbie Posted October 23, 2012 Share Posted October 23, 2012 Whereabouts does your friend live? Has she installed a filter at the phone socket? Has she tried contacting Nordnet customer service? Link to comment Share on other sites More sharing options...
sueyh Posted October 23, 2012 Author Share Posted October 23, 2012 She lives in the Pas de Calais. I'll check with her to make sure she has filter fitted.suey Link to comment Share on other sites More sharing options...
Loiseau Posted October 23, 2012 Share Posted October 23, 2012 Has she ever had a connection, or is this a totally new setup? Link to comment Share on other sites More sharing options...
sueyh Posted October 23, 2012 Author Share Posted October 23, 2012 She has had a connection but that stopped working, she has a new router too and has tried going back to her old one.Suey Link to comment Share on other sites More sharing options...
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