Rachelet

Hi I had to connect a Mac laptop to a live box once and went onto the English orange help pages to get the instructions. If I remember rightly, I think the English help pages suggested connecting a Mac computer via a wired connection first and then transferring it to a wireles connection. Unfortunately I can't remember the exact steps but I do think it was more complicated than connecting a non-Mac computer. If you can't find the right help pages, let me know and I will try and find them again. Good Luck Rachel

Hi When connecting a wireless modem you need to effectively pair the wireless modem to the live box. The no 1 you have been told to press is a small button on the back of the livebox. There should be two small buttons on the back. When I normally connect a new wireless modem to a livebox, I can never remember which button to press so normally end up pressing each one. I think you need to press and hold the button for a little time in order to pair the modem to the livebox. Hope this helps. Rachel