Hello there, Sue Lynam here, I heard about this conversation on-line and I thought I would add my personal thoughts and clarifications on the topic. I hope I am not breaking any rules, please let me know if so! You are right, the Seulement Naturel site is not very personal and that is being addressed, our engineer was worried if we put address details etc we would have unwanted traffic. The phone number is actually our phone number which comes with our internet, courtesy of Free hence the 08 number, not that of UPS, we thought we would be more accessible if the phone number was on the front page...I had not thought that its positionning would make people think it was the number of the transporter, we will need to change that. With regard to natural pet food, I think the best approach has got to be to decide whether a natural pet food is what you want for your pet, whether for health, allergy, ethical reasons etc, and then look for one which fits your price bracket. Happily there are now quite a few to choose from and which are available, for reasonable cost, here in France. Transport is extremely expensive in France as compared to other countries for some reason, hence the prices are a little higher than in the UK for example. If Burns does not work for your pet, it is likely that Arden Grange will, these are top of the range Super Premium products, the same quality standard as Hills and Proplan, but natural, no chemical and top notch ingredients, and in my personal opinion a lot better for your pet. With Arden Grange you will also find that there are more calories in general per 100g than with many other dog foods, so you will use less for each meal and thus a 15kg bag will last you longer than the cheaper brands, and very often also than with other Super Premium brands, natural or not. Not marketing just fact here, compare calories per 100g of the foods you are using, to see how economical it is per bag. If these are too expensive, Autarky is the value option, still Super Premium, but at a lower price, it has a lot of corn (cheaper ingredient than rice but good carbohydrate), but if you dog is fine with Royal Canin, there should be abolutely no reason why it should not be fine with Autarky. Most brands will offer volume discounts to individuals and dog clubs etc if you ask them, even the natural ones! Royal Canin by the way is classed as a Premium level product, which is why the price is lower than Hills or Proplan etc which are Super Premium. I got into the Natural pet food business simply because it took me 3 years to sort out the digestion of my male Labrador Scramble,. NatureDiet moist natural food sorted it out straight away, it just took me a very long time to find it, trying almost all other major brands in the process. We wanted to make sure that other owners with similar problems did not take as long, and that their pets would not suffer for as long as Scramble did. I hope that gives you a little background on us and Natural pet food to help us be a little less anonymous, if you have any questions, please let me know! S
