I signed up, in English, by telephone from the UK in March, about 10 days before we expected to be in France. The Livebox was at La Poste when we went over to France on 1st April and installed with no problems. When we left at the end of April, I suspended the phone using the Espace Client page on the internet and a few days after we returned I called the English speaking FT line to suspend the broadband connection. Admittedly, this last call took a few attempts before I got through, but both the recent bills, from FT for the phone & from Orange for the broadband, have correctly reflected the suspension. We are not going back now until the end of July and I will try to re-post in August - from France if my FT internet still works - on how easy or otherwise it proved to be to reconnect. Like you, my French is not really up to it, but I have found the English speaking line is excellent when you can get through. It does seem rather typically French that one can suspend the phone by internet, but one can only suspend the internet by phone doesn't it ? Whatever, I am delighted with this solution so far.