We crossed for 5 days, 25.00 each way.Did not see the point in upgrading. We had a hot cappucino, too hot to hold and a danish pastry which was fine. The staff were pleasant and chatty.The journey time was 50 minutes as stated and as its the only service into Boulougne we were out in no time at all. The customs were very friendly and cheerful. It has taken 1/2 hour off our journey and we will be using them as much as we can. I understand the problems some have had with being charged for being late or changing the booking, but in all fairness it is clearly stated. As we have a short journey both sides of the Channel we can arrive at the necessary time barring road traffic accidents. If you can book far enough ahead the prices cannot be beaten. Bon Courage Speedferries!