I use 9online, and they have had a couple of outages over the last 7 days or so, but neither for more than about an hour as far as I could tell. The problem was as they say, at the authentication level. My PC is online at least 8 or 9 hours every day usually more, and over the past few months I've had very few problems - certainly fewer than I ever had with Tiscali. I know that doesn't answer your question directly, but as a happy customer I just wanted to recount a positive experience - there never seem to be many of those on this board Henry (87) _________________________________ http://www.tradingsimulation.com