HI, I appreciate the point you make that perhaps Vince Donnelly had fallen out with homeaway. BUT that does not explain why he refused to provide any references. Also if you have fallen out with an agency and you are going to rent it yourself then the first thing you would do is have a rental agreement drawn up to protect yourself when renting short term to people?? And even if you were not intelligent enough to think of writing your own rental agreement if a customer took the time to write one for you would you not be happy to sign it??? This behaviour shows a continued pattern of avoidance which leads to only one conclusion and really it is people such as this and this type of behaviour that undermines trust in customers which has a knock-on effect on everybody else in the business.