[quote user="NormanH"]The point was that SFR changed the conditions of the contract in August 2016, and you had 4 months in which to cancel saying that you weren't in agreement with the new terms. That gave a loophole of having nothing to pay, unlike a normal cancellation fee. [/quote] As they have now (finally) admitted that my contract with them finished on 25 September, that shows that I am well within the 4 months you have spoken about. Could you, after you are replete with Sunday lunch and in a post prandial glow of goodwill towards all mankind, please, please, please point me to somewhere that states you have this 4-month period of grace, stp? I'd feel on firmer ground if I have something to quote and can then stand my ground against the big, bad wolf who is coming a-knocking on my door? Sue56, if you are reading, you'd perhaps know straight off? Anyone else accomplished at reading small print, please?