Hello All Just for the record we got caught out by the abbey too, to the tune of about 250. I wrote a letter to them and they wrote back with an excuse so I wrote a stinking nasty letter telling them that they were a typical bank and didn't give a sh*t about the normal hard working person and if it wasn't for people like me they wouldn't have a bank and they very nicely credited my account with 250. Give 'em hell. Never take no for an answer. The best form of defense is attack. P.S I hate banks. Phil