bigdishsat

[quote user="Jako"]  Tooway is one of the providers that is using this new satellite, including the UK and France. Check their website. If you use a UK provider, the additional bonus is a UK IP number... [/quote] Just to correct that one small point for non-professional users ... this system is run by Skylogic and their HQ is in Turin, Italy and IP addresses are currently Italian. That situation will remain for the next 4 months and will then switch to IP addresses being allocated according to the spot beam where the system is being used. If the system is being used on a French spot beam, then a French IP address will be allocated even if the Service Provider is based in the UK. ToowayDirect will provide proxies if you ask them or you can subscribe to a VPN ... both work fine over the satellite. www.bigdishsat.com/broadband

Hello, This is just to put some detail on what Martin has already posted. The first thing to do is select France24 and you will probably get the message "Aucun ou mauvais signal" ... assuming that the Sedea S6200 is programmed with the Menu in French. Press Menu, use the Right Hand arrow button until you arrive at "Options" and from there choose "Qualité du Signal". Ignore the Niveau and Qualité bars and look at the line underneath ... it should say "Astra 2 28.2°E, 11661 MHz, 27500 Ks/s H". If it says that, then have a look at the Niveau and Qualité bars ... as an example, the S6200 on our test dish (which is deliberately not brilliant) clocks in at Niveau = 84% and qualité = 90%. The next thing to do is select a channel with which you have no problems ... say, BBC 2 England. Select BBC2 and follow the same procedure above to arrive at the "Options" sub-menu and thence "Qualité du Signal". Again, using our test dish as a guide, you should be seeing Niveau at around 84% and qualité between 90% and 100%. As with all digital satellite receivers, the Niveau or Strength is nowhere near as important as the Qualité. If your signal quality is less than 90%, it suggests that there is a general malaise with your dish installation and there's plenty of information here on this forum to get that sorted. One more thing and this has been emphasised quite correctly on this forum ... before you start fiddling with your satellite dish, always test your receiver on someone else's dish first. Before you do that, verify that their dish installation is perfect ... ask if there are any problems with certain channels like France 24, EuroNews and Classic FM. If there are ... ask somebody else to help test your box. If you do need help in programming channels on any Sedea box, there is help on our site here in English: (just choose the model from the list) http://www.bigdishsat.com/problems.php

[quote user="Louise"]  ... Yesterday I lost comletely ITV central & border ...  I cannot believe it is the dish though as everything wlse perfect as usual? Thanks for ideas. [/quote] Louise, I can answer this one for you. ITV1 Central East and Central South have just shifted frequency and encrypted at the same time. You won't be able to view these particular channels on a free to air set top box like your Strong. ITV1 Central West hasn't changed at all so you should still be able to watch that.  ITV1 Border has also changed frequency but has remained free to air ... so you can get that back by doing a Manual Search on 10891 / 22000 / Horizontal . Unfortunately, you are going to need a Remote Control but I'm sure you could buy one if you google your particular Strong model number. These frequency changes have almost certainly been done to make room for ITV1 HD which will be changing frequency ready for its launch as a permanent channel on Freesat in a couple of weeks time. Hope that helps, bigdishsat