nikki

Hi Thanks for your help. We have had the FT line for about 6 years but never realised you could suspend it when you weren't there so have never tried to do it before. The internet connection was only set up in April this year. Do you know if there is an English speaking helpline for France Orange? Nikki

Hi, I am wondering if you can help me. I am trying to suspend my french phone line and internet. I have phoned the English speaking helpline only to be told that I cannot suspend my phone line unless I go into a telecom shop in France and register first providing evidence that it is only a holiday residence. I was told at the same time that to suspend my internet , I would need to write to them in Bordeaux. Looking at JaquesW posting he seems to have done it without any of this. I have tried to follow someone else's link for how to do it online but never seem to get the options they refer to when I go on the France telecom site.I'm afraid my french is very poor so I am afraid that if I keep trying I will end up deleting or altering something vital and generally mess things up Any help would be very gratefully received Thank you Nikki