anotherbanana Posted March 5, 2021 Share Posted March 5, 2021 My Facetime connexion with UK and Belgium freezes then cuts every couple of minutes and doesnt reconnect. Any thoughts as to how to improve things, pleeeeze. Link to comment Share on other sites More sharing options...
idun Posted March 6, 2021 Share Posted March 6, 2021 So sorry I cannot be of any help. There are times in the not too distant past when I would have loved to be able to do some sort of face time, mais, helas, we have never succeeded.I am always amazed at how well most people manage to do face time or whichever they are using so well, so will be following this with interest. Link to comment Share on other sites More sharing options...
Lehaut Posted March 6, 2021 Share Posted March 6, 2021 We use Whereby.com with our eldest in Japan for up to 90 mins at a time with only the odd freeze. It "milks" you less than more popular systems. The children put us onto Signal a long time ago for the same reason. Link to comment Share on other sites More sharing options...
NickP Posted March 6, 2021 Share Posted March 6, 2021 Woolyone: It is probably down to the Internet connection speeds, have you checked your "speed" I use speed test an app that measures the connection upload and download. Also, are you connected to the router by WiFi or cable, cable is better. I'd be surprised if it a speed problem given your geographical location so check cables. Link to comment Share on other sites More sharing options...
sid Posted March 6, 2021 Share Posted March 6, 2021 Yes, wot he said (NickP) plus if you Google "Facetime freezes" there are many links about how to clear it.I'm assuming you're using a MAC pc, is it wi-fi to your router ? If so, as Nick says a cable is better. If you're using your iPhone have you tired the pc ?I'm a Windows man and I use WhatsApp mostly (on Android phone or W10 pc) or Skype (infrequently) and we have a poor broadband speed here but I don't have any problems with freezing. Link to comment Share on other sites More sharing options...
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