But I'm not blaming ParcelForce. I was quite happy with a 5 day service, which was a good price. I'm unhappy with Parcels2Go. There was clearly an issue with my delivery on the French side which I was willing to intervene to resolve. They were totally unable to get a very simple piece of information i.e. where was my parcel, which was being tracked, for 4+ working days after I asked. Having paid for a 3-5 day service I don't think it's unreasonable for the involved parties, to whom I have paid the price asked, to get their act together and get the parcel to me in 3-5 days. When it started to go wrong I acted promptly to try to sort it out. Out of interest the parcel has just been delivered from the back of a hire van ! It didn't seem like la Poste to me. So it was 8 days, 6 working days from collection and only them because I hassled to get the address issue confirmed. The address on the package was well attached and faultless too (the original as well as the extra one stuck on in France).