Bramber Posted April 17, 2020 Share Posted April 17, 2020 Hello,I've had a booked holiday in Morocco cancelled due to the Moroccan Government closing its borders due to COVID-19. The flights we booked with RyanAir and we were refunded 100% at first asking.The holiday company in Morocco has said that as the holiday was at a "promotional" rate there is no refund but it can be re-booked at a later date. They have not given what this later date range is or how long it can be delayed.The thing is when / if COVID-19 finally dies down I do not think many people will be travelling and things have moved on in my life since I booked so I would like a refund.I paid by an AXA Credit / Debit Card and was wondering if a Section 75 claim can be used against the issuer of the card to claim a refund which is possible in the UK. Does France have an equivalent legal procedure?Any experiences or suggestions much appreciated.Bram. Link to comment Share on other sites More sharing options...
Weegie Posted April 17, 2020 Share Posted April 17, 2020 Some information here: https://www.europe-consommateurs.eu/fr/quels-sont-vos-droits/services-financiers/moyens-de-paiement/carte-bancaire/la-procedure-de-chargeback/Good luck Link to comment Share on other sites More sharing options...
johabl Posted April 23, 2020 Share Posted April 23, 2020 you have a good reason [url]http://irlande28.kazeo.com/soiree-expat-s-du-21-02-09-a120647492[/url] Link to comment Share on other sites More sharing options...
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