Advice Please

[Anna]

Hi

We have an inground 12x6m chlorine pool and it's cloudy.

PH was way too high, chlorine level ok, so hubby has added PH minus and kept filters on. It was still too high so repeated the procedure (using amount recommended on PH minus product label).

This morning PH is still showing at highest reading 8 but notice that the chlorine reading has dropped below normal reading.

Never had this problem before so hubby isn't sure if he should add more chlorine at this stage or more PH minus!

So any advice would be appreciated.

Thanks in advance.

Anna

[Poolguy]

Anna

Thanks for posting the basics at least.

Can you test for Total Alkalinity (TAC) and Cyanuric Acid (CYS) as I wouldn't mind betting that the first is low and the second is high which is the contrary to the requirements and will certainly prevent the situation you have described from improving.

These tests are most important for you as you as charging for the use of your pool and should therefore pay close attention to these two levels.

If you need help to get the numbers right then PM or email me and I'll help all I can.

Andrew