emails to CPAM

[Benjamin]

I had a fairly easy question to ask CPAM but was a little afraid to phone in case the answer was a bit too rapid/complicated for my limited French. Then I noticed that you can email them. 30 minutes later the reply came back and a couple of minutes peering at it and my query was answered. And, yes, I would have been struggling if I had telephoned.

Seems as if this will become my preferred method of contacting CPAM if they always answer so promptly.

 

Benjamin

[Will]

There is also an English-speaking phone line, 0820 904 212, run by CPAM de la Manche. Glad you got a prompt answer to your e-mail though.

[Agenais]

Hi Benjamin,

It is only recently that I have used the CPAM e-mail system and yes, it seems to work very well.  They started by replying by e-mail but now they usually telephone me, once they have sorted out whatever the question was. After a couple of repetitions they get the message across, sometimes in one go, if I am in French mode and catch me after several coffees [C]  If its too early in the day, then I struggle to speak any comprehensible language and "allo oui" would be a challenge LOL.  I have sent them another e mail so I had better prepare for a conversation at break neck speed.................