Redcap Posted September 22, 2004 Share Posted September 22, 2004 Hi,I've been with Freeserve/wanadoo for a few years now, and went onto broadband end last year. I understand it's a 12 month contract, but when we moved into the rented house for 4 months, I asked to move the account. It cost me £25, but what really annoys me is that I've now been told the 12 month contract starts again!Ok, so now thinking ahead and our impending move next month, I thought I would contact wanadoo re moving the account to france, after all wanadoo's wanadoo weren't they? Can't do that, they are france and we are uk, and you can't cancel the contract! So do they really think I'm going to pay £17.99 for the next 10 months for something I can't use?!I suppose it will be a bit risky signing up for wanadoo france now! Suppose I'll have to find another provider, are the contracts for broadband in france 12 months? Bob Link to comment Share on other sites More sharing options...
Nick Trollope Posted September 23, 2004 Share Posted September 23, 2004 Hello BobMost (read all that are worth it) contracts are for 12 months (and you frequently need to specifically cancel the contract, usually at 10 months, otherwise they will automatically renew it...).Have you got ADSL at your place? We are still waiting (although we are promised 10/11/04 - here's hoping). Link to comment Share on other sites More sharing options...
Redcap Posted September 23, 2004 Author Share Posted September 23, 2004 Hi Nick,I don't know if we have ADSL, I don't have atelephone number yet so I do not think I can check, we will be there in about 3 weeks or so. We are only about 3 Km from Loudeac so we could be lucky enough. Whatever, Wanadoo UK can take a hike!Regards,Bob Link to comment Share on other sites More sharing options...
Teamedup Posted September 23, 2004 Share Posted September 23, 2004 Redcap, I'm afraid that you will still have to pay Wanadoo UK. I am being very cautious about what I sign up for now as we are leaving in about a year. I wouldn't mind the new Tiscali deal, but that too is for a year and my current obligations with them last until around June/July next year. We initially went with Wanadoo France, but we left as soon as we could. Didn't like anything about them and found their e-mail sytem murder to understand. May have improved in the intervening years, but, it certainly put me off. Link to comment Share on other sites More sharing options...
LesLauriers Posted September 23, 2004 Share Posted September 23, 2004 Have used Tiscalli (still paying the 11 month termination charge) Wanado and 9online, all much of a muchness in my experience but 9online is "Pas d'engagement". Link to comment Share on other sites More sharing options...
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