Frank Posted December 21, 2005 Share Posted December 21, 2005 Hi everyone, just a quickie, has anyone experienced problems running msn messenger video conversation whilst connected to wanadoo??? I am currently onto my third list of instructions from msn to try and rectify the issue, but if anyone esle has had similar problem, please let me know if you sorted it or if i am gonna go mad trying!!many thanks kimberleychadeniers 17 Link to comment Share on other sites More sharing options...
Deimos Posted December 21, 2005 Share Posted December 21, 2005 Where the problems might lie will depend on the exactdetails of the problem you are experiencing.MSN Messenger has a load of “issues” when trying to traversefirewalls. There is no inherent problem(as far as I am aware anyway) with Wanadoo. However, I would check the firewall situation (at both your own and theother end). If you have firewalls (e.g.software ones or e.g. in ADSL modem Livebox, etc.) you need to make sure that fullUPnP is enabled and working. There aremany levels to this (including e.g. Windoze XP services, etc.) there is an excellent (free) UPnP testprogram at http://www.mgillespie.plus.com/ - the UPnP Test link in the topsection or actually http://www.junegillespie.plus.com/UPnPTest.exe – to download. This both tests the UPnP (your side) andprovides advice on what may be wrong where a particular test fails (does 8different tests all of which should pass to have UPnP working). Try to get the person at the “other end” todo the same tests.Ian Link to comment Share on other sites More sharing options...
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