Builders guarantee

[johnycarper]

Can anyone tell me what would happen if a builder has done some work for you and they either retire or go bust,I believe that you get a 10 year guarantee in France for all their work.

[LesFlamands]

The guarantee is insurance based and starts with the final bill on completion of the works. The builder should give you a copy of his insurance with the final bill. The guarantee only covers major defects. In the normal course of events you have to contact the builder first and give him the opportunity to rectify the fault - he may choose to claim on the insurance. If he doesn't rectify the problem you then claim directly from the insurance company. Don't hold your breath whilst waiting to be paid out!