Hello. I am using Wanadoo (i guess france telecom/orange really) internet and phone here in Normandie, it was set up about 3 years ago or so. I dont know if any of you are useing Wanadoo or have any idea what might be making mine crash? It has allways (since i've been here, about a year) crashed periodicaly, sort of once a week or so. But now its every 10 - 20 mins and its driving me mad. The internet freezes, but it seems to still think its connected and wont allow me to 'disconnect'. Even going though network connections. You just have to turn the whole machine off and on again via the big button becuase you cant even use the 'shut down my PC' beacuse then the whole thing freezes...... I am getting slightly worn out with all this. Also my french is no where near the leval of understanding french telephone 'assisstance', i cant even understand the english ones. Does anybody have any ideas at all? I have reinstalled Wanadoo. I have cheched that there is still a splitter on the line. Any help (even some sympathy) would be greatly apreciated. Thankx, Jessie.