My apologies to Recap, but your business name has three parts, not two. I am sure there will be no confusion, and am happy to confirm it is not the one in question in my original post. I did not name the business in question (which trades under multiple names) because of possible legal implications for the owners of this forum. The business in question are developing quite a reputation for themselves, and thanks to open forums such as this being responsibly used, the unwary will more easily be able to avoid them.