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Jay

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Posts posted by Jay

  1. [quote user="Théière"][quote user="Jonzjob"]

    I couldn't see any gain either, but I am paranoid about opening attachments I'm not sure of, but on opening this one, after reading you kind replies, it is just a reciept for the grand sum of 2€..

    Ta folks [:D]

    [/quote]

    That is the whole point, an email you don't expect with a link is all it can take to seriously upset your day/week/month.  There isn't necessarily a gain apart from infecting a PC although installing a trojan is just as likely to harvest data later on. 

    Oh hang on I didn't agree did I, I had a point of view. Sorry it's all luvely, no problems, no worries

    [/quote]

    oooooooooh bitchy.

  2. That is basically what happened. I did it via email and Lidl sent me this reply: "Nous vous remercions pour votre demande et de l'intérêt que vous portez à nos produits. Etant donné que nous ne sommes pas en possession des pièces détachées et des accessoires, nous vous prions de bien vouloir vous adresser au fabricant de l'article qui prendra en compte votre demande."

    Which translates to "Since we are not in possession of parts and accessories, please kindly contact the manufacturer of the article who will consider your request."
  3. You obviously miss the point

    Théière

    - a guarantee is a guarantee or is your post just a wind up as you have done in the past?

    I have received another reply from them stating "You purchased your product on August 2013 and have used it. Therefore it’s not a material defect."
  4. I've never had a problem with tools purchased from Lidl, until this week.

    A florabest battery hedge trimmer I bought a year ago (3yr guarantee) failed to charge so I took it back to the shop I bought it from. A member of staff referred me to a sign I had not noticed before saying you can only return items to the shop within one month. Ok I can understand that, they do not keep replacements. I rang Lidl office (the no. listed for help/suggestions on above mentioned sign) to be told they do not keep spares and I must contact the manufacturers.

    On contacting the manufacturer via email I was told the battery charger is not guaranteed and I can purchase a new one from their site at a cost of 15€ + postage! No other explanation given.

    Needless to say I am not amused. The fight continues!

  5. Strange that we hear so much on the net and news about the eBay hack but not about the fact that Orange have been hacked twice in the last 3 months, involving a couple of million customer details. Have Orange France customers received notice to change passwords etc?

  6. Must admit I have not tried downloading until now and it does not work. If you press "pause" then "resume" I get a message "Temporary error". I suspect your VPN only works with the browser. iPlayer downloads is a completely separate program that accesses the net through your own ISP and is therefore blocked because you are not in the UK.

    I may be wrong. Maybe someone more knowledgeable will come along.

  7. [quote user="woolybanana"]Somehow, my addlepated brain supposed that the enquiry was about France.[/quote]

    Since the post is on France Forum and in the section "French Legal Issues" one would be right to assume it related to France. Why would anyone assume it related to the UK?

  8. Got a response from EDF today. They said they had tried to phone me but didn't get a response, strange there was nothing on our answer-phone!. The crux of the letter is as follows:

    EDF est missionnee par l'Etat pour collecter CSPE......

    Je ne peux donc pas répondre favorablement a votre demande .......... vous informer que vous avez la possibilite d'adresser votre reclamation directement a la CRE ou au Ministere de l'Energie

    As you say Chancer - pass the buck!

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