Dan of Rambures

No three piece suites or anything like, but the awning for a Conqueror 640 is about £1,700 without mentioning things like bug zappers etc. I kept an air rifle in the caravan to keep it out of the way of friends children when they were visiting, about £800 worth.  

Thanks for your support - I'm taking Deimos advice and letting it go..........I think!     Now I just need to sort out the shop that sold me this keyboard where the letter T works one time in three! 

Having just got back in from a long walk in the rain with the dogs, your comment about people seeing French insurance as more of a tax than anything else made me smile. I think you're probably right. I shall take it on the chin and simply advise clients who's builds I manage never to use that particular company - at least it will make me feel better about the whole sorry affair.

Thanks for the suggestion, the caravan is a large and not cheap twin axle job, unmodified and caravans stopped having glass windows about 20 years ago to reduce weight. I've contacted 50 Million Consommateurs in the hope they can point me in the right direction.     In the meantime, thanks again.

Thanks Ian, for the response. It does sound like French insurance, but I'm realy peeved. I try to do everything to support the French, have had my house re-built by local artisans etc and do my best to not be a typical holiday/retirement home owner and all has been fine apart from this.   I just feel that getting anything from any insurer French or English is like pushing water uphill!     

Their message to me was that as the caravan had plastic windows they felt it was inappropriate to store items in it. The caravan was alarmed, locked and the theives broke in through the door as stated on the police report and witnessed by them and two friends.   The house has electric gates which cannot be opened, they broke in through a hedge at the back, crossed the garden and smashed a house window to enter the house, then moved on to the caravan.  

Can anyone help? My insurers have refused to pay followng a burglary to my house and caravan. The Gendarmes attended, I went to the local gendarmarie and filed the required report, contacted the insurers and informed them of what was missing ec. after many letters, e-mails and various other forms of communcation they sent an "expert" to view the scene 18 months after the incident and decided not to pay out on my caravans contents insurance even though the policy states clearly I have 3000 euro's contents cover.   Can they do this? Is there an Ombudsman as in the uk?   Hope someone can help!