Hello, This is the second year of running a B&B and we also have two gites.My husband and I are in our thirties and because most of our bussiness comes from the internet most people who arrive, are surprised that we are not older. We try and make everybody feel welcome and we go out of our way to please people but now we are going to get tougher.We feel that a small amount of people think because we are younger than them they try and take over and take advantage of us. We have felt better by reading this interesting thread and we now realize that we are not alone and many people have been through different experiences with quests. I also feel that we have put in alot of work restoring our lovely house and getting planning permission and converting our out buildings into gites but some of the people who stay here have no respect and we become so dishearted when on Saturday, we do our changeovers and the gites look a tip and the paint work is damaged.Please could somebody tell me how we can make our guests respect our property, without putting up loads of signs? Sarah www.ivyhousefrance.com