Hi Poppy, Been to one of our pool supply shop this afternoon, with a set of photos, to show what has been happening. Maybe we are lucky, there is an English assistant who speaks perfect French so can liase with the rest of the staff (thanks JJ). The boss decided that we need to get the pH down first by adding 1kg of -pH, mixed with water, every 6 hours until we have used 7 kg. Assuming the level is then correct, we add a tub (1.8kg) Chlor-choc powder straight into the pool to correct chlorine levels. We'll see! Ian, obviously you enjoyed the football!! Bri.